• Delivering an exceptional level of customer service to clients, attending to enquiries, feedbacks and complaints professionally using various available communication channels.• Professional response to customer's complaints, daily enquiries and managing client's feedback on Payvest communication platform such as Live chat, Phone Call, e-mail and SMS.• Effectively managing the relationship between customers and the company through effective communication and resolution of complaints in a timely manner.• Solving and responding to all payvest social media platform enquiries within 24 hours through DMs and every available Channels.