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Doris Perez Email & Phone Number

Unification Specialist II / ORR Case Manager at The Providencia Group
Location: San Antonio, Texas Metropolitan Area, United States 6 work roles 1 school
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Role
Unification Specialist II / ORR Case Manager
Location
San Antonio, Texas Metropolitan Area, United States

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Doris Perez is listed as Unification Specialist II / ORR Case Manager at The Providencia Group, based in San Antonio, Texas Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Doris Perez.

Doris Perez previously worked as Unification Specialist ll at The Providencia Group and IDD Service Coordinator I at Alamo Area Council Of Governments. Doris Perez holds Bachelor Of Arts - Ba, Psychology from The University Of Texas At San Antonio.

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The Providencia Group

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About Doris Perez

Experienced in effectively managing and coordinating cases, ensuring adherence to policies and procedures. Skilled in building rapport and communicating with diverse populations. Meticulous in documenting services, maintaining comprehensive case records, and preparing detailed reports. Demonstrate strong organizational abilities, collaborate effectively with team members, and meet program requirements. Proficient in monitoring service provision, conducting evaluations, and providing recommendations for enhanced support and service delivery. Multiculturally competent gained from working with diverse populations, including individuals with disabilities, disaster survivors, and unaccompanied children/refugees. Capable of understanding and respecting different cultural backgrounds, delivering appropriate support and services. Experienced in providing training, guidance, and support to individuals and teams. Thrive in fast-paced environments, adept at handling challenging situations and uncooperative individuals while remaining composed and professional. Proficient in Microsoft Office applications and adept at utilizing software for documentation, communication, and report preparation.

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The Providencia Group
The Providencia Group
Unification Specialist II / ORR Case Manager
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6 roles

Doris Perez work experience

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Unification Specialist Ll

Current

Ashburn, Virginia, Us

Facilitate prompt release or transfer of minors to identified family members or authorized caregivers, meticulously documenting services in each minor's case file. Initiate and sustain direct communication with unaccompanied children/refugees and their family members via meetings and phone calls. Streamline sponsorship process, guiding sponsors through required forms and documentation submission. Conduct comprehensive assessments with minors and their family members/sponsors according to established policies. Refer minors to additional services or programs as needed, within and after their program participation. Participate in case staffing meetings to discuss progress toward reunification goals with program and field experts. Report significant incidents promptly. Maintain accurate, up-to-date case files and use designated case management portal in compliance with ORR policies.

Jun 2022 - Present

Idd Service Coordinator I

San Antonio, Texas, Us

Developed and executed individualized service plans utilizing Person-Centered Planning for individuals with Intellectual or Developmental Disabilities (IDD) enrolled in the Home and Community-based Service (HCS) Program. Reviewed the existing services and recommended additional support tailored to meet each client's specific needs.Monitored the provision of services to clients, conducting comprehensive evaluations of their effectiveness and adequacy through on-site visits and collateral telephone contacts. Maintained comprehensive case history and progress records, preparing customized reports to track individualized progress.Served as a liaison between clients, their families, and service providers, actively identifying and resolving barriers in service delivery. Provided valuable input to enhance service quality through policy and procedure changes.Reviewed utilization reports and closely monitored service usage, making informed decisions on annual funding and requested funding increases during the Individual Plan of Care (IPC) period.

Feb 2020 - Mar 2022

Case Manager

San Antonio, Texas, Us

Facilitated reunification of Unaccompanied Children (UAC) with family members or caregivers across multiple U.S. locations. Conducted comprehensive intake assessments and evaluated prospective sponsors for release, adhering to Office of Refugee Resettlement (ORR) policies. Participated in weekly staff meetings with Federal Field Specialist and Case Coordinator, maintaining open communication with sponsors and family members. Documented interactions meticulously.Ensured timely completion of required documentation following established policies. Reviewed and updated web-based databases with accurate information. Prepared family reunification packets, including necessary supporting documentation, within designated timeframes.Supervised and guided assigned case managers, providing training as needed. Conducted thorough case audits as the main point of contact.

Aug 2018 - Oct 2019

Bilingual Customer Service Representative

Denver, Co, Us

Remotely facilitated the registration process for survivors of natural disasters, offering comprehensive assistance in understanding the guidelines and procedures set forth by the Federal Emergency Management Agency (FEMA).Provided survivors with personalized case updates, carefully reviewing their financial eligibility and identifying any additional documentation required to strengthen their cases.Effectively referred survivors to relevant supporting organizations and agencies within their respective regions, ensuring they received the necessary support and resources.

Nov 2017 - Mar 2018

Transportation Specialist

San Antonio, Tx, Us

Safely transported Unaccompanied Children (UAC) and/or Family Units across the United States using land and air transportation methods, prioritizing their safety and well-being.Maintained continuous communication with authorized personnel, strictly following documentation procedures in compliance with Office of Refugee Resettlement (ORR) policies.Monitored and ensured the security of supervised children in public settings, carefully addressing their behavior and well-being.Trained to handle uncooperative individuals, including minors and adults, employing professional strategies to ensure safety in controlled and uncontrolled situations.

Jun 2016 - Nov 2017

Bilingual Instructional Assistant

San Antonio, Texas, Us

Designed, coordinated, and implemented targeted small group interventions for at-risk populations, ensuring their effectiveness in addressing specific needs. Maintained comprehensive weekly documentation to facilitate end-of-year evaluations.Offered valuable instructional support across various educational settings, including classrooms, computer laboratories, and libraries.Assisted in coordinating and implementing social service programs within the school, effectively connecting students and families with community resources as needed.Supervised children within both classroom and outdoor settings throughout the day, ensuring their safety and promoting a conducive learning environment.

Aug 2012 - Jun 2016
1 education record

Doris Perez education

  • The University Of Texas At San Antonio
    The University Of Texas At San Antonio
    Psychology
FAQ

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What company does Doris Perez work for?

Doris Perez works for The Providencia Group.

What is Doris Perez's role at The Providencia Group?

Doris Perez is listed as Unification Specialist II / ORR Case Manager at The Providencia Group.

Where is Doris Perez based?

Doris Perez is based in San Antonio, Texas Metropolitan Area, United States while working with The Providencia Group.

What companies has Doris Perez worked for?

Doris Perez has worked for The Providencia Group, Alamo Area Council Of Governments, Vighter, Startek, and Mvm, Inc..

How can I contact Doris Perez?

You can use AeroLeads to view verified contact signals for Doris Perez at The Providencia Group, including work email, phone, and LinkedIn data when available.

What schools did Doris Perez attend?

Doris Perez holds Bachelor Of Arts - Ba, Psychology from The University Of Texas At San Antonio.

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