Doris Perez

Doris Perez Email and Phone Number

Unification Specialist II / ORR Case Manager @ The Providencia Group
Doris Perez's Location
San Antonio, Texas Metropolitan Area, United States, United States
About Doris Perez

Experienced in effectively managing and coordinating cases, ensuring adherence to policies and procedures. Skilled in building rapport and communicating with diverse populations. Meticulous in documenting services, maintaining comprehensive case records, and preparing detailed reports. Demonstrate strong organizational abilities, collaborate effectively with team members, and meet program requirements. Proficient in monitoring service provision, conducting evaluations, and providing recommendations for enhanced support and service delivery. Multiculturally competent gained from working with diverse populations, including individuals with disabilities, disaster survivors, and unaccompanied children/refugees. Capable of understanding and respecting different cultural backgrounds, delivering appropriate support and services. Experienced in providing training, guidance, and support to individuals and teams. Thrive in fast-paced environments, adept at handling challenging situations and uncooperative individuals while remaining composed and professional. Proficient in Microsoft Office applications and adept at utilizing software for documentation, communication, and report preparation.

Doris Perez's Current Company Details
The Providencia Group

The Providencia Group

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Unification Specialist II / ORR Case Manager
Doris Perez Work Experience Details
  • The Providencia Group
    Unification Specialist Ll
    The Providencia Group Jun 2022 - Present
    Ashburn, Virginia, Us
    Facilitate prompt release or transfer of minors to identified family members or authorized caregivers, meticulously documenting services in each minor's case file. Initiate and sustain direct communication with unaccompanied children/refugees and their family members via meetings and phone calls. Streamline sponsorship process, guiding sponsors through required forms and documentation submission. Conduct comprehensive assessments with minors and their family members/sponsors according to established policies. Refer minors to additional services or programs as needed, within and after their program participation. Participate in case staffing meetings to discuss progress toward reunification goals with program and field experts. Report significant incidents promptly. Maintain accurate, up-to-date case files and use designated case management portal in compliance with ORR policies.
  • Alamo Area Council Of Governments
    Idd Service Coordinator I
    Alamo Area Council Of Governments Feb 2020 - Mar 2022
    San Antonio, Texas, Us
    Developed and executed individualized service plans utilizing Person-Centered Planning for individuals with Intellectual or Developmental Disabilities (IDD) enrolled in the Home and Community-based Service (HCS) Program. Reviewed the existing services and recommended additional support tailored to meet each client's specific needs.Monitored the provision of services to clients, conducting comprehensive evaluations of their effectiveness and adequacy through on-site visits and collateral telephone contacts. Maintained comprehensive case history and progress records, preparing customized reports to track individualized progress.Served as a liaison between clients, their families, and service providers, actively identifying and resolving barriers in service delivery. Provided valuable input to enhance service quality through policy and procedure changes.Reviewed utilization reports and closely monitored service usage, making informed decisions on annual funding and requested funding increases during the Individual Plan of Care (IPC) period.
  • Vighter
    Case Manager
    Vighter Aug 2018 - Oct 2019
    San Antonio, Texas, Us
    Facilitated reunification of Unaccompanied Children (UAC) with family members or caregivers across multiple U.S. locations. Conducted comprehensive intake assessments and evaluated prospective sponsors for release, adhering to Office of Refugee Resettlement (ORR) policies. Participated in weekly staff meetings with Federal Field Specialist and Case Coordinator, maintaining open communication with sponsors and family members. Documented interactions meticulously.Ensured timely completion of required documentation following established policies. Reviewed and updated web-based databases with accurate information. Prepared family reunification packets, including necessary supporting documentation, within designated timeframes.Supervised and guided assigned case managers, providing training as needed. Conducted thorough case audits as the main point of contact.
  • Startek
    Bilingual Customer Service Representative
    Startek Nov 2017 - Mar 2018
    Denver, Co, Us
    Remotely facilitated the registration process for survivors of natural disasters, offering comprehensive assistance in understanding the guidelines and procedures set forth by the Federal Emergency Management Agency (FEMA).Provided survivors with personalized case updates, carefully reviewing their financial eligibility and identifying any additional documentation required to strengthen their cases.Effectively referred survivors to relevant supporting organizations and agencies within their respective regions, ensuring they received the necessary support and resources.
  • Mvm, Inc.
    Transportation Specialist
    Mvm, Inc. Jun 2016 - Nov 2017
    San Antonio, Tx, Us
    Safely transported Unaccompanied Children (UAC) and/or Family Units across the United States using land and air transportation methods, prioritizing their safety and well-being.Maintained continuous communication with authorized personnel, strictly following documentation procedures in compliance with Office of Refugee Resettlement (ORR) policies.Monitored and ensured the security of supervised children in public settings, carefully addressing their behavior and well-being.Trained to handle uncooperative individuals, including minors and adults, employing professional strategies to ensure safety in controlled and uncontrolled situations.
  • Neisd
    Bilingual Instructional Assistant
    Neisd Aug 2012 - Jun 2016
    San Antonio, Texas, Us
    Designed, coordinated, and implemented targeted small group interventions for at-risk populations, ensuring their effectiveness in addressing specific needs. Maintained comprehensive weekly documentation to facilitate end-of-year evaluations.Offered valuable instructional support across various educational settings, including classrooms, computer laboratories, and libraries.Assisted in coordinating and implementing social service programs within the school, effectively connecting students and families with community resources as needed.Supervised children within both classroom and outdoor settings throughout the day, ensuring their safety and promoting a conducive learning environment.

Doris Perez Education Details

  • The University Of Texas At San Antonio
    The University Of Texas At San Antonio
    Psychology

Frequently Asked Questions about Doris Perez

What company does Doris Perez work for?

Doris Perez works for The Providencia Group

What is Doris Perez's role at the current company?

Doris Perez's current role is Unification Specialist II / ORR Case Manager.

What schools did Doris Perez attend?

Doris Perez attended The University Of Texas At San Antonio.

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