Doris Ridgeway Email & Phone Number

London, England, United Kingdom

Lead and oversee the development and implementation of people activities across the Global Communications function at HSBC. I have a particular focus on mentoring, training and career development.

Project manager role, representing the HR function on a bank-wide restructuring programme to create a new service company structure. This project was created in direct response to a regulatory directive.

- Provide daily management support to the COO by anticipating deadlines for forthcoming meetings. - Liase across the business as necessary to ensure all submissions are prepared in advance, briefing the COO ahead of key meetings. - Identify, escalate and resolve cross departmental support issues.

Management of day-to-day operational issues for the global teams, including: - budgeting and cost control- risk management / audit / governance- facilitation of firm-wide processes- management of all HR processes including hire planning and control - annual team performance management processes- interfacing with other departments and COOs across the bank.

Support the COO in the administration / rollout of key operational processes and procedures for the business. This role included line management responsibilities of local / regional business management team.

Hong Kong SAR

Support the regional COO, Global Banking and Markets. Involvement in many of the regional and local issues reaching the attention of the COO. Preparation for meetings attended by the COO, including briefings and follow up actions. Drafting, maintenance and circulation of papers for various senior committee meetings. Particular focus on cost control and.

Tactical / strategic involvement in many of the global and local issues reaching the attention of the COO. Reporting to appropriate senior management and regulatory bodies and overseeing risk processes within the Global Banking and Markets business.

Bachelor'S Degree, Biomedical Sciences, General

High School