Doris Rush Email & Phone Number

United States

• Managed 3 top level executive’s complex and frequently changing travel arrangements and coordinated trips.• Created complex travel itineraries that detailed multiple week business trips.• Maintained impeccable expense reports, budgets and filing systems for 3 executives. • Researched, prepared, gathered and proofed briefing materials, decks and agendas for executive meetings.• Developed and maintained an alert system for upcoming deadlines of incoming requests, projects and events.• Planned and executed quarterly and annual events for up to 250 employees, involving team building and overall employee engagement and fun.• Coordinated top-quality catering for all team meetings and companywide events with an annual budget of about $60,000. • Distributed company-wide announcements, booked conference rooms and maintained Outlook calendars.• Created Purchase Orders and Credit Authorization Requests to establish new vendors and create invoices for billing.• Coordinated special contributors and vendors; tracked multiple vendors and consultants via invoices and charts.• Processed approximately 300 invoices per month. Front Office Assistant September 2012 – February 2014• Efficiently maintained a multifaceted office with all supplies and office machines.• Selected to work on a number of special projects, including creating welcome packets for client visits, establishing new vendors for completion of renovation process and office décor.

Beaverton

• Verified loan documents, including: income, credit, appraisal and title insurance• Ordered and coordinated all loan documents; ensured all documents are complete and accurate, taking files from pre-approval to closing• Input loan data; verified all documents met underwriting guidelines

Beaverton, Or

• Selected as 1 of 10 employees, nationwide, to represent Wells Fargo as a Diversity Champion and their commitment to community giving.• Primary department contact for marketing partners to ensure campaign/initiative readiness. • Built Universal Marketing Leads (UML) for specific campaigns.• Processed new Home Equity applications for new and existing customers.• Maintained vendor relationships; ensured all needs were met.• Assisted in creating training decks/training for Customer Service and Collections departments.• Established and implemented “RUSH” Subordinations effort to streamline the process.• Worked proficiently in high volume phone/dialer environment, to reach out to customers and ensure all needs met.• Up sold Home Equity clients into additional products to expand relationship with the Bank.• Educated clients on benefits of using the equity in the home to consolidate debt, make improvements, pay for tuition, auto loans, etc.

Beaverton, Or

• Developed, tested and presented Credit Line, Collections, Authorizations, Over limit and Reissue account management strategies to increase profits, reducing losses while managing risk• Analyzed and defined projects and objectives• Evaluated alternatives and made recommendations• Supported new account acquisition programs• Participated in making business and policy change decisions• Established Online Prescreen program for all 50 states• Participated in major system conversion• Reporting for budgeting and forecasting• Audited, score models, strategies, credit bureau and life insurance tables• Updated Credit Bureaus• Reinstated accounts• Approved/Declined accounts• Changed interest rates, cycle dates, credit lines, etc.• Handled elevated calls and presidential complaints • Managed customer disputes• Quality Control; phone calls and production• Handled 90-120 days delinquent accounts• Handled Bankruptcies, Liens, Name Changes, etc.• Gave performance reviews