• Managed the delivery of transportation services for AC Transit District.• Supervised the division staff, conducted investigations, hearings and counseling sessions. • Developed, mentored, and guided staff in achieving goals and objectives. Coached and developed employees, providing constructive feedback on performance. Counseled, trained, and handled personnel actions. Worked closely with staff members in support of district goals for safe, courteous, and reliable transit services.• Trained staff on district policies, procedures, and collective bargaining agreements, and monitored staff to ensure their compliance. Also ensured employees were always in compliance with local, state, and federal regulations.• Maintained employee records and departmental statistics and trends related to transport operations.• Prepared and reviewed incident reports, correspondence, bulletins and standard operating procedures. Participates in problem solving forums, grievance resolution, and related labor relations activities.• Provided input for the development of the District's budget for the Division or function; managed the assignment of District resources to ensure that service objectives were achieved within the established budget; monitored assigned budget to ensure that funds were properly utilized to achieve goals and objectives.