Doris Lo Email & Phone Number

Sydney, NSW, AU

• Stakeholder & client management - one of Australia’s topuniversity
• Building and maintaining existing clients' relationships
• Identifying new business prospects to maximize sales andincrease client satisfaction
• Collaborate with internal & external parties to ensure smoothexecution from beginning to end of client journey

Sydney, New South Wales, Australia

• Actively recruit and manage new and existing staff members
• Planning and organizing ongoing staff training
• Creating and implementing company training manuals and procedures
• Observing and assess processes to identify inefficiencies and implement smoother operations
• Assisting management with daily operational activities

Sydney, New South Wales, Australia

Double Bay, Sydney, New South Wales, Australia

• Face to face front line customer service including resolving customer complaints
• Completing stocktake, checking inventory and creating product orders & invoices
• Monitoring and creating ideas to boost sales & budgets
• Managing and liaising with clients, councils and suppliers in organising events and sales
• Boosting overall team morale between staff members
• Working with customers to create custom personal and corporate catering orders

Sydney, Australia

• Working with customers to create custom personal and corporate events and catering orders
• Liaising with councils and suppliers in organising events
• Working as a team with operations and kitchen staff
• Resolve customer complaints and urgent issues such as delays in deliveries

Thornleigh, New South Wales

• Answering phone calls
• Assisting customers with needs and redirecting information to appropriate agent
• Inputting and tracking industry data into report format
• Assisting agents in sending emails and important documents
• Consistent use of Gmail and work systems

Oatlands, New South Wales

• Managerial roles
• Multi-tasking clients and tasks
• Working one on one with clients to reach present and future goals
• Checking inventory and making product orders while liaising with suppliers

Thornleigh, Sydney, New South Wales

• Organising weekly meetings, monthly office lunches
• Stationary office orders and catering
• Making and receiving phone calls
• Consistent use of Windows 7, Microsoft Word, Microsoft Excel & Outlook

Carlingford, New South Wales

• Thorough consultation to achieve customers needs and wants through service and products
• Solving customer complaints

West Pymble New South Wales

• Working as a team in a fast paced environment
• Discipline in early morning starts
• Learning to juggle multiple job roles in different industries

Top Ryde Shopping Centre

• Importance of communication with clients
• Time management with appointments
• Learning new skills in the working industry
• Assisting team members to ensure their schedules run as smoothly as possible

Diploma Of Business Admin

Certificate Iv In Hairdressing, Hair Styling/Stylist And Hair Design

Certificate Iii In Hairdressing, Hair Styling/Stylist And Hair Design