I have more than five ( 5 ) years of experience in client services and have established effective strategies on how to interact with a diverse variety of people. My proactive approach to identifying customer needs and presenting effective solutions has been a repeated factor in my success. I’m a Virtual Assistant | Customer Support Specialist. If you need a capable hand to manage your Projects, Inbox and Calendar, schedule your meetings, prepare your travel itinerary and help manage your day-to-day busy schedule, I’m your go-to person. I can help take that stress off you.I have built a reputation for diffusing tense customer situations with my personable demeanor and authentic approach to understanding their needs and I’m often sought out by colleagues to mediate in these situations. The majority of these customers were satisfied with the resolution and returned to do business with us again. I understand the importance of service and I believe that my expertise would be a good match for every organization or individual that would be needing my services.