Doris M. Pursell Email & Phone Number

Ottsville, Pennsylvania, United States

Manage day to day veterinary care for a small animal practice. Provide client education, pet education, assists in surgeries, triage patients, manage care of patients and answer phones.

Bethlehem Pa

Contributes to the company's strategic objectives by continuously designing, updating and expanding the critical services sales training programs by Designing, developing and facilitating the delivery of a comprehensive critical care products and services training curriculum.Developing launch training materials for new products, working closely with marketingDeveloping and directing the delivery of training assessments to measure field force competency and to measure training activities for ROI analysisWork with Critical Care specialist field sales trainer to ensure accurate training is occurring in the field

New Haven Ct

Managed the day-to-day training operations for the US commercial Learning & Development department.Drive synergies, efficiencies, standardization and best practices across the business and regions. Functionally supported all aspects of the training center and align business requirements for the business.• Ensured strategic alignment of team activities to critical business objectives.• Oversaw projects and processes to ensure efficient and expedient results for the 4,000 clients of the Commercial Learning & Development organization.• Provided vision and objectives for a 3-member, diverse team.• Led project to update new hire training material to be compliant with internal and FDA requirements.• Assisted in new hire sales training.• Mentored new trainers on the procedures and process of the department.

New Haven Ct

Responsible for creating, organizing and implementing training for sales representatives. Continued to evaluate and measure the effectiveness of all training. Collaborated with cross-functional partners to achieve business goals.• Developed, organized and executed product training programs to increase knowledge of portfolio products for sales reps.• Increased product and procedural knowledge to non sales professions to increase their knowledge so they could perform their jobs more efficiently.• Conducted training for 150+ new hires for 3 different product types: wound closure, electro-surgery disposables and Hernia.• Leader of compliance project to ensure training material was current.• Received 2 Quarterly Awards for Above & Beyond by customers.• Promoted to Senior Training Operation Manager within 18 months

•Responsible for creating, organizing and delivery of the Biosurgery side of the business. Collaborated with marketing globally to ensure strategic business objectives were met and increase revenue.• First and sole Global training manager for product lines.• Developed and executed 5 training programs for the Biosurgery Division of Covidien globally in 8 weeks. Worked with Marketing and clinical to ensure accurate strategy implemented throughout training content resulting in a well executed training and increased revenue.• Established and nurtured collaborative relationships with the distributors and neurosurgery staff to increase revenue. Revenue grew to $80M in 5 years.• Trained 300+ reps and distributors in cranial, spine and accessories.• Selected as Key Subject Matter Expert/Consultant distinction for strategic negotiations during sell-off.

Bachelor Of Arts - Ba, Business Management

Associate Of Arts And Sciences - Aas, Veterinary Technology

Activities and Societies: AAALAS certification