Define squad vision and purposeCreate, measure, and refine squads Objectives and Key Results (OKR)Manage and prioritize the product backlog based on the business missionAct as the voice of the customerWork with the development team to clarify customer requirementsCommunicate and align with stakeholders Collaborate with designers to define user journeys and deliver a prototype of the final productManage risks and dependencies Lead the product-release plans and set expectations for delivery of new functionalitiesServe as the product ambassador, sharing knowledge and answering questions related to the productSuccessfully delivered the DigiSOC app, a Self-Service Android Mobile App to enhance Telecommunications Field Engineer’s access to information about the networkEnhanced Enterprise Services Monitoring by delivering Comparative Dashboards and alerts (SolarWinds and Power Bi) for Enterprise services (SDWAN, Fixed LTE, and PEs)I enhanced information organization for RPA operational and business Insights through the implementation of the RPA Insights Bot. This innovative bot effectively processes UIpath RPA data, providing comprehensive visualizations on a unified platform.Encouraged the adoption of the DevSecOps tools and agile way of working for faster delivery of products to customers

Networks RPA Business Analyst: interface and communicate with engineering teams and stakeholders.Analyze processes for RPA automationAutomate workflows and NOC processes using Python Scripts and Robotic Process Automation (RPA)Prepare automated processes Insights reports and dashboards Implement end to end IT ecosystem monitoring: infrastructure, applications, services, Network IP nodes, containers (Kubernetes, Docker), private, hybrid and public cloudUse Ansible, APIs, RPA to automate configurationsEncourage the use of Git for NE configurations version control and approvalsAmbassador for the DevOps/ Agile way of workingSuccessfully implemented Dynatrace for IT monitoring (Infrastructure, Applications, services, Cloud, Kubernetes). Actively involved in the design of dashboards and alertsSuccessfully automated Internal customer reportsDelivery of Robotic Process Automation Accounts Governance and Password Policy

Led POC trials for IT monitoring tools: Newrelic, Datadog, Dynatrace, HP BSM, Splunk, Netdata and Pager DutyResponsible for the automation of build, test and publishing of mobile and web apps using JenkinsProviding support for Jenkins pipelinesKnowledgeable in cloud computing: AWS, Azure, GCP, OpenStackAmbassador for the DevOps/ agile way of working

NOC's lead in the OSS Transformation projectParticipated in the NGNOC and DNOC projects by ensuring the successful delivery of Network Performance Management requirements/ success criteria Successfully implemented the Unified Performance Management System (UPMS) Proptima Mycom OSI for monitoring network KPIs alerts, reports and dashboards.Successfully set up the Performance Management Function in the NOCDocumented work instructions and KPIs to be monitored for each domainResponsible for monitoring quality KPI’s of the network & ServicesImprove customers' experience by attending to customer issuesCreating KPIs, Dashboards and reports across all network domains on PrOptima (Mycom OSI) Unified Performance Management System, and Power BI

Responsible for ensuring proper fault detection and follow up on RAN, Transmission & CORE network elements, providing first line fault resolution and identification of potential risks and action is taken to mitigate failure. Also responsible for managing changes and upgrades in the network.

Koding and Kahawa provides an opportunity for people within a community who are interested in coding to share skills and knowledge, provide advice and guidance to each other and generally network and get to know each other.

We focus on kids' education, preparing them for a fascinating digital future. Fueled by a child’s natural desire to create, explore and collaborate, Funlings Entertainment is equal parts Entertainment and Fun Learning, making it one of the most progressive learning concepts today.Coding is a new form of literacy, a must-have skill for every young person, no matter their career plans. Our classes transform tech-consuming kids into active creators and innovators who express themselves through code.

Responsible for• overseeing backup• Restore and recover corrupted databases• Install and test upgrades• Monitor and managing the Navision Business Management system database used in the Accounts department • Provide support for critical situations • Perform PC maintenance• Assist in the accounts department• Updating the company’s website

Worked with the production team. Was in charge of updating websites for different companiesLearnt how to develop web-based applications. Worked as an Account Executive. Facilitated the communication of the clients’ goals to the production teamWorked alongside the Systems Administrator to maintain the computers, and Administration of various servers.