Doris Velez Email & Phone Number

Atlanta, Ga, Us

Atlanta Metropolitan Area

Atlanta Metropolitan Area

Pasadena, California, United States

Research Administration Software Implementation Facilitated the research administration implementation requirements and planning phase. This entailed working with iMedRIS Data Corporation and the business community to develop the business requirements for all customizations as well as developing the implementation plan.

Anchorage, Alaska, United States

Behavioral Health EHR ImplementationDeveloped and executed the project plan. Worked with business users and technical resources to develop the project plan; responsible for monitoring and executing the project plan.Developed detailed business requirements: Liaising with Sequest Technologies and the business community to develop the business requirements for all customizations as well as developing the implementation plan.Mentored the clients Project Manager then transitioned the project.

Anchorage, Alaska, United States

Human Resource Process RedesignLearning Management System Business Requirements: Responsible for developing detailed business requirements. Facilitated user group discussions in order to finalize the business requirements and preliminary design of the new employee development center learning management system.HR Tools System Business Requirements: Responsible for developing detailed business requirements: Facilitated user group discussions in order to finalize the business requirements and preliminary design of the new HR tools system.Customer Satisfaction Survey Proposal: Facilitated a customer satisfaction vendor selection; responsible for executing the vendor’s implementation plan and then handing off the ongoing monitoring and support.HR Hay Point Factor System Implementation: Responsible for facilitating the implementation of the Hay Point Factor job classification system for key benchmark positions. Developed an implementation for all remaining positions

Anchorage, Alaska, United States

Strategic Annual Plan System ImplementationDeveloped detailed business requirements: Facilitated user group discussions in order to finalize the business requirements and preliminary design of the strategic planning tool.Developed and executed the project plan. Worked with business users and technical resources to develop the project plan; responsible for monitoring and executing the project plan.Develop and executed the test plan. Facilitated user group discussions to develop test cases and the test plan; responsible for monitoring and executing the test plan. Liaison with technical resources to resolve problems reported and/or modifications requested during the testing phase.Facilitated training and implementation: Worked with business users to finalize the training materials and implementation plan. Trained the trainers and supervised the corporate wide implementation of the strategic annual planning tool.

Anchorage, Alaska, United States

Women's Health Process RedesignImproved management structure. Clarified management roles and responsibilities. Introduced management huddles and ensured management is more accessible to the staff.Redesigned staff scheduling to improve the distribution and availability of resources. Implemented minimum staffing levels to keep up with customer demand. Staggered provider schedules to increase provider availability. Expanded clinic hours to improve customer access to clinic resources. Standardized appointment scheduling to improve resource utilization as well as clinic access. We defined the correct appointment duration and resources needed per appointment type. Implemented productivity measurements used by management to oversee day to day operations. These measurement monitor clinic access, provider utilization, customer attendance as we as customer demand.

Anchorage, Alaska, United States

Behavioral Health Process RedesignImproved management structure. Implemented a clinical team model. Standardized the customer initial screening process. Developed a customer group orientation process facilitated by case management. Standardized the customer assessment process. Developed evidence-based treatment guidelines for the most common diagnoses. Integrated behavioral health consultants (“BHC”) with the primary care teams. Implemented productivity measurements used by management to oversee day to day operations.

Providence, Rhode Island, United States

Develop Pharmacy Neonatal Unit Backup SystemDesigned, developed, supported testing and go-live of a backup data collection system for the pharmacy neonatal intensive care unit utilizing Microsoft Access and SQL.Developed data extraction programs to extract data from a PerSe radiology system using Visual Basic and Crystal reports

Wilkes-Barre, Pennsylvania, United States

Develop Payor Membership ModuleRecognized by management and peers for demonstrating strong client management skills and excellent teamwork, yielding additional business for the company.Developed a membership module utilizing Microsoft Visual Basic.Net. Played an integral role in the redesign of a membership module for a large web portal developed in Microsoft Visual Basic.Net.

Marquette, Michigan, United States

Develop Patient Census & Lab Orders Physician PortalDeveloped and implemented a physician portal, which integrates with an Oracle database to report patient census and lab orders using Lotus Notes.Enhanced patient survey system design using Lotus NotesMentored and training existing IT staff on Lotus Notes Development

East Hartford, Connecticut, United States

Project manager for several Lotus Notes development projects. Supervised a team of Lotus Notes developers in the daily maintenance and support of several Lotus Notes applications. Provided technical guidance on Lotus Notes related issues and problems in the department. Developed enhancements and corrected application problems for a technical communication system, using Lotus Notes 4.5x. Developed a reporting system using Lotus Notes 4.5X and Excel VBA 5.x.

Hartford, Connecticut, United States

Personal Lines Claim Department – Designed and developed a Lotus Notes v4.x workflow application to process all incoming faxes sent to 3 claim centers.Travelers Life & Annuity IS Department – Managed a workstation development team of NT engineers who are responsible for converting a 1200 user environment from OS/2 2.x and Windows 3.x to Windows NT 4.0. Started the development of an insurance agent management application for the Agency Sales Marketing department using Lotus Notes v4.x.Commercial Lines Training Department – Developed and supported an account management, Lotus Notes v3.x application, for the National Accounts division. Shared the responsibility for the introduction of Lotus Notes v3.x to about 1000 users across the United States. Shared the responsibility for training the business community on Lotus Notes v3.x, Lotus Notes v4.x and Windows NT 3.51. Distributed Environment Division – Designed a service tracking Lotus Notes application using Lotus Notes v3.x. Developed a batch Lotus Notes registration application, cutting registration time in half. Administered approximately 10 Lotus Notes v3.x servers. Shared the responsibility for supporting a Lotus Notes v3.x population of about 1200 users.Traveler’s Realty Investment Company - Supported the mortgage loan system’s operational environment. Assignments included utilization of COBOL, CICS, TSO, JCL and VSAM.