Account manager covers banks in Great Bay Area, Hong Kong and Macau

Foreign exchange and fixed income products specialist

- Develop relations with targeted companies and organizations to identify opportunities for Executive Education- Develop proposals that accurately represent the University's capabilities and meet the needs of customers- Built up a shared solution for the whole department to effectively conduct CRM tracking- Manage resources to ensure the success of each project's delivery- Analysis and report the department financial performance, providing constructive suggestions on future business direction- Develop department marketing strategy and conduct marketing campaign

Acted as project manager for specific components of conferences and executive education programs prior to the program, including logistic arrangement, communication, event planning tasks. During program delivery, serve as on-site owner to ensure that all details are carried out correctly. Worked with service providers to ensure the high quality of program operations. Established good working relationships with clients. Developed and maintained a highly professional executive development atmosphere and customer service level at all times with clients, conference participants and individual executive participants. Interacted with clients and participants while programs are in session to ensure satisfying experience in DKU. Managed program account payable and receivables, expenses regarding to the established budget. Negotiated with suppliers to provide cost-effective services. Supported immediate supervisors in coordinating with program faculty and speakers to drive the program planning process and post program feedback. Set timelines for faculty to follow. Provide faculty with background information on company, program and participants. Provided participants with high quality materials. Communicated with participants and company officials to provide instructions and information concerning their participation. Develop program websites, social media (WeChat)platform for use in distributing program information including logistics and materials.

---Competent in calendar management for Executive Vice Chancellor and Associate Dean by effectively coordinating with both internal and external executives for complex meetings---Performed diverse scheduling, travel arrangement and event planning.---Provided monthly financial summary for program expenses ---Managed university general contact email and well handled online and phone call enquires---Contributed to program online marketing, such as choosing platform, designing banner adds, tracking and analysing online CTR and system generated leads--- Experieced in program promotion at education exhibition(CIEET Shanghai 2013) by effective communication and interaction with inquiries, 100+ contacts generated---Provided faculty with teaching and living assistance

---Assisted DKU information session in Universities in Shanghai, Nanjing and Beijing with program associate dean and faculty. Helped in reaching out to universities, the liaison between target department and DKU leadership for collaboration and visit. ---Participated in document translation, brochure's wording review, and design of flyer---Provided various support across departments within organisation