Dorothy Milton Email and Phone Number

• Contract Billing & Collectionso Prepared and submitted monthly billings using AIA Format (G702 & G703) to general contractorso Collected open accounts receivable pertaining to contract billing o Processed all lien waivers (conditional & unconditional)o Prepared all standard warranty letterso Managed and processed lien documents required by state laws thru the NCS tracking portalo Prepared and submitted certified payroll reports (weekly, monthly, quarterly, and annually) o Managed and maintained data need for wrap up insurance (OCIP/CCIP) using Alliant Wrap Portalo Liaison between Job Cost Accountants/Branches (internal) and GC's Project Manager (external)o Processed and verified change orders o Reviewed subcontract agreements to extract information needed for billing• Credit & Collectionso Responsible for the evaluation and management of credit worthiness and approval limits for new and existing customerso Collection of open accounts receivable for n/20 & n/30 termso Identified & resolved disputed invoices and short payments o Evaluated, recommended and communicated credit holds to branch associates and customers when necessaryo Maintained account portfolio of 15+ customers

Collectionso Handled a portfolio of $6M consisting of 200+ commercial accounts for two companieso Reviewed commercial accounts for past due balances (domestic and International) contacted the customer for payment via, phone, email, mail, websiteso Worked closely with internal departments: sales reps; sales coordinators; cash applicationso Ability to identify the issue for delinquency accounts and worked to correct it to get the customer current before reaching 60 days lateo Cash forecast on assigned account portfolioo Provided monthly statement to the customer o Reviewed order hold report and made the decision to release the orders• Collectionso Handled a portfolio of $6M consisting of 200+ commercial accounts for two companieso Reviewed commercial accounts for past due balances (domestic and International) contacted the customer for payment via, phone, email, mail, websiteso Worked closely with various departmentso Ability to identify the issue for the delinquency and worked to correct it to get the customer current before reaching 60 days lateo Cash forecast on assigned account portfolio.o Provided monthly statement to the customer o Lead Credit Clerk when manager is unavailable to oversee the departmento Reviewed order hold report and made the decision to release the orders, notified Credit Manager and sales team o Notified Credit Manager of customer exceeded their credit limit by providing data for review and possible line of credit increaseo Notified Credit Manager of customer exceeded their credit limit by providing data for review and possible line of credit increaseDeduction management o Reviewed and identify accounts with deductions and short paymentso Communicated with Freight Carrier for datao Worked with various department for dispute resolutiono Processed claims created and applied credit memoso Collected unauthorized deductions

•Processed and managed all litigation for lead attorney for clients with delinquent accounts that were entered into our program•Liaison between clients and lead attorney discussing options for deliquent payments entered into our program•Prepared documents for arbitration in various states•Researched case law for individual states pertaining to consumer collections