Provide Senior Supports; -Housing; offers consultation and referrals on all aspects of senior housing in t-Benefits and Pensions; Information and assistance with government services and benefits applications -Legal help; free tax clinic, free will clinic Receptionist;-Welcome guests and direct them to their appointments.-Assist at the front desk with answering phones calls and providing assistance to guests-Take appointments and assist the clients to fill out intake forms-Inform guests of the various programs available at Unison -Data collection and provide information on documents needed by clients to access services-Ask the necessary questions to clients to determine eligibility

•Assist client with their morning routine •Transferring client from bed to commode or power wheelchair•Transferring client from bed to bathroom/shower via commode•Assisting with Personal grooming, showering, toileting and getting dressed•Putting on Pressure Stockings•Support client to adhere to their schedule and follow a consistent routine•Feed client via G-tube and administer medication•Provide Companionship and be her team mate•Accompany client to day program and other social and recreational activities•Support client in physical therapy sessions and other range of motion activities•Book and accompany client to doctor appointments•Ensure client vehicle maintenance as well as wheelchair maintenance•Housekeeping and encouraging client to participate•Encourage participation in peer interactions•Ensure an engaging, activity-based environment for the client•Supporting individuals to advocate for themselves and know their rights•Daily update of client's records and document any incidents as required

•Assist client with their morning routine•Administer client medication•Provide personal care (bathing, grooming)•Accompany client to work and volunteer, recreational activities•Encourage client to engage in community activities•Assist in housekeeping and meal preparation•Assist client to correspond with family members and build relationships•Encourage participation in household activities and establishing a routine•Provide an engaging, activity-based environment for the client•Accompany client for doctor's appointments when required•Supporting individuals to advocate for themselves and know their rights•Daily logging of client's records and report any incidents as required

● Cultivate and maintain great rapport with customers in a professional manner.● Identify customers’ needs and going the extra mile to deliver friendly service.● Liased with Insurance Companies to arrange for car rental coverage ● Creating and confirming customer rental reservations and rental agreements● In charge of branch opening & closing duties such as balancing transactions, vouchers, and cash daily.● Providing after sales services over the phone to ensure a smooth rental experience ● Proactively building and maintaining relationships with new and existing clients● Managing risks by cleaning and inspecting vehicles to ensure that they’re rentable● Achieve monthly sales targets by recommending and explaining benefits of additional company services● Working as a team player with fellow staff members to optimize branch productivity● Assisted HR manager to conduct telephone interviews● Occasionally screened resumes to identify qualified candidates● Assisted HR manager with various duties as assigned

Haligonian Investment Ltd Administrative Assistant May 2011 - Feb 2013● Receptionist (answering and directing calls or visitors)● Opened and distributed incoming mail and arranged all courier shipments● Proof read correspondence, forms and other documents● handled recruiting activities, scheduling interviews and orientations● arranged travel, related itineraries and made hotel bookings● Updated accounts payable and accounts receivable● Scheduled meetings for about 10 members, prepared agendas and took minutes● Ordered office supplies and prepared expense reports● Regularly updated the mail out list and contacts for our clients● Managed monthly invoices and chased up unpaid invoices