Dorothy Pierce Email & Phone Number

Ridgefield, Ct

Senior Mortgage Loan Processor for Fairfield County Bank's Retail Lending Dept. Established in 1871, Fairfield County Bank is headquartered in historic Ridgefield, Connecticut. With a proud heritage of strength and soundness, the Bank offers easy access to a full range of financial services to personal and business clients. Bank clients enjoy access to convenient office locations throughout Fairfield County as well as robust digital solutions. Most importantly, the Bank’s dedicated employees provide personalized service and an unwavering commitment to the community and our local economy - when you put your money in Fairfield County Bank, it stays in Fairfield County.To learn more about the Bank and why Fairfield County Bank clients rank the Bank #1 in Customer Service visit www.FairfieldCountyBank.com.

Shelton, Connecticut

involved strong training, communication, organization, problem solving and management skills. Responsibilities included: * developing and implementing training seminars for all new processing staff members* traveling extensively to all branch offices providing support and individual training for approximately thirty employees within six branch offices with sole responsibility for training of the newly hired processing staff- including the supervisor for the Bayside, Queens office* providing continuous training on all new product information and changes to existing association processing and underwriting guidelines to all supervisors within assigned region* reviewing all employee loan information regarding title report and preparation of closing documents for New York and Connecticut region* troubleshooting on-line computer system to insure all loans funded correctly on a daily basis and month-end closing of banking system was completed in a correct and timely manner.* working with minimal supervision while providing branch training status via weekly reviews and monthly reports to regional loan processing manager and senior management* maintaining complete and accurate files on each branch processing employee

involved strong analytical skills, attention to detail and strongcommunication skills. Responsibilities included: * maintaining first mortgage application files and providing complete andaccurate financial information to loan manager* processing loan applications in accordance with loan commitmentdecisions as well as association guidelines* examining preliminary title reports to verify present condition of title,while communicating with title companies and attorneys to insurecompliance of association guidelines and obtaining the release of existing liens of record* preparing loan closing documents and insuring proper execution andrecording of documents to establish and protect loan

involved strong sales, marketing and communication skills.Responsibilities included: * establishing and maintaining an effective working relationship withFinancial Consultants within as assigned territory.Greatly increased the application return rate and number of qualifiedleads, while providing continuous feedback to each Financial Consultantregarding status of client applications.