Dorothy Best Email & Phone Number

Hickory/Lenoir, North Carolina Area

Concur Administrator and Credit Card Administrator for over 700 cardholders as well as additional non-cardholders. Modus Administrator for over 200 drivers

Raleigh-Durham, North Carolina Area

Worked diligently to reduce financial exposure to the company from credit card fraud. Pulled and responded to all receipt image requests and charge backs. Researched disputed and fraudulent transaction for potential fraud. Worked directly with external customers to ensure any funds due them were returned timely. Managed the transition from paper receipt image and charge backs to electronic. Experienced in First Data Dispute Manager and Client Line, AMEX , Moneris and Discover charge backs.

Raleigh-Durham, North Carolina Area

I was the primary contact for company issued procurement cards; issued, deactivated, MCC's management, reviewed requests and statement to ensure company compliance. Primary responder to emails and phone requests for assistance from all stores and senior management. There were 2,400+ cards company wide including US and Canada. Managed filing and retention of monthly statements for all cardholders.

Jacksonville, Florida Area

Started as an Administrative Assistance, ended career as Human Resources Manager. My focus was Employee Relations handling Unemployment Claims