Dorothy Young Email & Phone Number

Atlanta, Us

Manage administrative operations, including AP, auditing, onboarding, IT troubleshooting, drive/RAM installations, UPS replacements, UPS troubleshooting, maintenance, configuration, and replacement, and establish auto-attendants for local and satellite locations. Principal Security Coordinator for TSA's cargo screening area, monitor security, manage risk, and schedule maintenance for all storage facilities. Assist operations as needed.

Atlanta, Us

Logistical liaison between the customer, sales, and operations solving complaints and managing complexities. Involved some dispatch assistance as well.

Atlanta, Us

Screened, assigned, distributed and tracked leads for the sales team. Performed various administrative tasks for Sales, Operations, HR/Payroll and Accounting departments.

Atlanta, Georgia, Us

Engaged with thousands of passengers throughout assigned U.S. airports distributing survey cards to collect data relevant to passenger preferences and behaviors for the Customer Service and Loyalty department. Submitted weekly productivity reports.

Atlanta, Georgia, Us

Interviewed, recruited, and trained candidates for open positions. Managed orientation and on boarding of new volunteers. Monitored and provided performance feedback. Managed volunteer files in Volgistics.

Atlanta, Georgia, Us

Welcomed, directed, and guided traveling and the public visiting the airport. Informed guests about airport facilities, amenities, and services. Provided security checkpoint queue management and monitored checkpoint operations as needed for crowd control. Monitored areas for safety concerns, provided support for special events, and resolved various travel related issues.

Stillwater, Oklahoma, Us

Greeted and registered guests for 101-room hotel. Received and entered payments, assigned rooms, and issued room keys. Verified credit and posted charges. Made, confirmed, and cancelled reservations. Refreshed lobby. Prepared, organized, secured, and maintained all confidential files in OnQ. Used Kipsu to make personalized contact with guests. Worked with other departments to resolve guest concerns or complaints. Monitored security.

Master Of Business Administration - Mba, Coursework: Non-Profit/Public/Organizational Management

Bachelor Of Business Administration (Bba), Business Administration And Management, General