Dorte Jacobsen Email & Phone Number

Ballerup, Capital Region, Denmark

Copenhagen, Denmark

Sapiens is an industry-leading provider of insurance software solutions; Sapiens acquired Tia Technology in November 2020.My areas of responsibility:* Product documentation strategy: content model, structure, presentation, versioning, definition of target audience* Empowering teams to create and release product documentation* Documentation quality.

Product documentation strategy: content model, structure, presentation, versioning, definition of target audienceEmpowering teams to create and release product documentationDocumentation quality assurance: content editing and copy editingDocumentation best practiceUI text translation

Write documentation for different audiences: end-users, customers,partners.Using the appropriate translation vendor, ensure that UI texts, help andtechnical documentation are translated.Terminology management.Document management best practices.

According to Quality Management System (QMS) processes, created Instructions for Use (IFUs) for a clinical audience and Service Guides for a technical audience. In the process, worked closely with Regulatory Affairs and Quality Assurance to adherence to standards and regulatory compliance.Completed extensive QMS training and contributed to introducing.

As the Product Manager for Netop’s Education software my main responsibilities are to ensure that we have an ambitious product strategy, to create a roadmap that reflects the overall strategy, and to make sure that we execute on the roadmap and deliver on time.On an everyday basis the Product Manager role means that I work with practically all departments.

With development team, designed dialog boxes and ensured that the software matched the user’s workflow.Restructured user documentation to reflect the users' tasks.Project manager on usability test (actual test done by external agency).Collected user feedback to inform redesign of UI and workflow in existing product (survey, advisory board, site.

Computer Science

Ba, English Language And Literature

Education record