Dorthy Chikly Email & Phone Number

Topeka, Kansas Area

Manhattan, Ks

Manage the performance of the marketing planning team, creating process, workflow, and structure to support business goals. Establish practices for monitoring reporting results and KPIs Collaborating with Product Strategy and Sales to deliver results-oriented marketing plans.

Manhattan, Ks

Transforming research and client input into new, compelling services and product lines. Implementing the process and delivery of new products. Ensuring the marketing and sales plans are aligned to support launch of new services and products.

CA&L is an indirect wholly owned subsidiary of Educational Testing Service (ETS). Responsibilities include:- Manage project development efforts leading CA&L’s next generation assessment platforms using agile software development processes. - Identify business and operational requirements based on the business requirements and objectives of each product.- Coordinate and build strong working relations with cross-functional teams including: IT, Engineers, Project Managers, Business Analysts, Content Managers, Developers, Quality Assurance, Operations.- Develop and manage key relationships with partners and customers to gather requirements, design features, development, and customer deployment and implementation activities for product releases.- Manage existing products and services and integrate new products and product changes through the Software Development Life Cycle.- Conduct margin analysis, industry/market research, and performance measurements to determine product demand, positioning, planning, viability and profitability.- Create integrated project plans and schedules, organizing, tracking process, and resourcing to ensure the feasibility of the project.- Lead international business expansion of online assessments.

Project Manager for the Unemployment Insurance Modernization Project, responsibilities included:- Managed iteration planning and release schedule for KDOL Unemployment Insurance modernization project.- Managed business communications and implementation readiness for business deployment with state agencies and project stakeholders.- Developed training plans and user acceptance testing with Call Center managers and department leads. - Managed team of Business Analysts, implemented workflow processes to create use cases, liaised with subject matter experts, business users, and development teams to design and development software solution.- Led customer design reviews, documented Functional Requirements and Business Requirements.

Managed business transition and data migration projects for merger and acquisition of Sun Microsystems Learning Services division into Oracle University, teaming with cross-divisional organizations to support corporate business continuity and operations during Legal Entity Changes.

Responsibilities included:- Manage redesign and reengineering of business processes systems and software development across business units for performance improvements and optimization. - Manage business transition, CRM data migration and mining, business operations, business continuity projects for merger and acquisition of Sun Microsystems into Oracle, teaming with cross-divisional organizations to support Legal Entity Changes.- Lead business development of bundled services offerings working with support services, professional services, educational services, and legal to incorporate offerings within Service Level Agreements. - Lead product trainings, developed and conducted webinars with channel partners, customers, and internal sales and delivery teams. - Develop solutions for Consulting Services: Skills Analysis, Training Needs Analysis, Organizational Strategy and Planning, and Performance Improvement service offerings. - Develop and managed executive business performance and dashboard reports.- Analyze global business strategies to support executive directives, maximize margin, increase revenue, and drive corporate direction of learning services offerings and consulting services.- Conduct ROI to analyze the value of educational services for internal, external, direct, and channel customers by delivery modality (classroom delivery, online/computer based training, live-virtual labs). - Manage global Six Sigma project to align and improve business processes and drive strategic planning for educational service offerings resulting in a 4 to 1 increase in revenue within twelve months.- Java Curriculum Program Manager: led course and curriculum development for global deployment of new courses, updates and enhancements to existing course (including content development, live virtual classroom, instructor led training, online classes, train-the-trainer sessions, logistics, and localization).

Analyzed software programs for pre-emptive corrections to remove data integrity issues related to the year 2000. Managed conversion of software programs for brokerage firms and financial institution customers provide subject matter expertise in financial calculations and compliance requirements.Implemented quality control practices while reengineering software to support Y2K bug. Managed quality assurance reviews of data migration to ensured accuracy and resolve issues

Project manager of software development for an enterprise wide IT solution in the financial services industry to interface with stock exchanges and meet NYSE and SEC regulations compliance.Analyzed business needs for consortium of nine brokerage firms, teamed with cross-functional departments of software developers, system administrators, quality assurance testers, technical writers/editors, and customer subject matter experts to design and build software and IT systems revolutionary to online trading. Created and delivered training sessions for brokerage firms migrating from legacy IT systems.Developed marketing collateral and conducted presentations and demonstrations for executives, end-users, and at industry trade shows

Compliance specialist supporting twelve branch offices to ensure NYSE and SEC for margin trading (including options trading, arbitrage and institutional trading accounts). Mentored coworkers in customer accounting requirements, margin, institutional trading. Created and managed compliance and productivity reports. Subject Matter Expert supporting development of customer service desk training courses and software development for automation of transactional option and margin accounts.

Mba, International Business, Finance & Accounting

B.S.B.A, Finance & Accounting, Management

Doctorate Studies In Engineering Economic Systems & Operations Research