Dory Kashin Email & Phone Number

Toronto, On, Ca

Toronto, Canada Area

• Manage a team of three people.• Assist in goal setting and targets for services sold per quarter.• Assist in the development and design of new Professional Services offerings toboost percentage of clients utilizing a Professional Service• Conduct research with event planners to determine where gaps exist in our service offerings. • Audit our existing services to ensure we are providing the most value to our clientsthrough process improvements. •Facilitate the creation of sales enablement materials to promote sales of new andexisting Professional Services.• Coordinate training of the sales team in the positioning of Professional Serviceswithin the sales cycle.• Participate in debriefs with the Customer Success team to ensure continuousimprovement in the PS deliver process.• Coordinate and run regular Professional Service team meetings with a focus ontraining, professional development and team alignment, including meeting setup, scheduling and coordinating meeting follow up and action items.

Toronto, Ontario, Canada

• Own the ongoing relationship with assigned customers as it relates to increasing adoption of the platform they purchased, ensuring retention (seeing the value of their purchase), and improving satisfaction for their events.• Establish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our products and services.• Develop, prepare, and nurture customers for advocacy so that they may spread the EventMobi message with their peers!• Work with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.• Identify opportunities to drive internal process improvements that will positively impact the experience of our customer base.• Identify further opportunities that align with customer goals and collaborate with our sales to help develop those opportunities.• Achieve assigned revenue and retention goals Advocate customer needs/issues across EventMobi departments.• Keep customers aware of EventMobi initiatives and product updates.• Manage account escalations

Toronto, Canada Area

• Manage company website by updating and posting speaker profiles• Responsible for the maintenance and development of various social media platforms, such as Twitter, Facebook, and blogs• Develop contracts for speakers and company clients• Coordination of pre-event calls between client and speaker

Toronto, On

• Create and manage conference event application• Research, recommend, and setup submissions/reviewer site• Onsite event management

• Organize and coordinate client events ranging from conferences, workshops, networking events and webinars from inception to completion• Manage events ranging from $50,000 to $500,000• Develop marketing and communication plans• Prepare and maintain budgets, critical paths and tracking and reports• Lead agenda creation and event programming• Maintain and update client websites, mobile apps and social media initiatives• Setup and maintain registration databases as well as manage all delegate communications• Establish and support sponsorship opportunities• Manage a team of volunteers and staff for onsite events• Executive coordination of all suppliers and vendors• Manage speakers and all onsite entertainment• Provide onsite support for internal and external stakeholders• Lead monthly conference committee meetings• Draft agenda and minutes for client and committee meetings• Provide support to conference/events committees and executive boards

• Administrative support in the design, development and implementation of conferences and events, working in close cooperation with internal staff• Process all registrations for conference and events• Lead all communications with attendees, process payments, cancellations and registration transfers for conference and events and other accommodation as required• Maintain the registration database for conference, sponsorship and events including generating attendee lists and evaluation creation, distribution, and tabulation• Handle speaker contracts and arrangements for each event• Manage accommodation bookings for CSAE assigned rooms including speakers, staff• Organize specific on site logistics of the conference and event including the set up and supervision of the registration area, as well as pre-on site preparation of kits, badges, special needs, signage, etc.• Maintain and update the website for conference and events• Working with a team of 10-20 people on site at events• Manage budgets for small and large scale events• Prepare and distribute e-blast promotions for conference and events

• Onsite registration management• Process registrations• Create badges, folders and package materials for the conference

• Conceptualized and executed “Girl’s Night Out” Event• Raised over $25,000 for the Green Eggs and Lam charity• Composed event portfolio

• Membership renewal• Pre event registration and on site registration• On-site coordination

• Pre event and on site registration• On site coordination

• Pre event and on site registration• Assisted with event preparations- Scripts, production schedules, event flyers, menu etc.• Venue set up and tear down

Bachelor Of Arts, Media Information Technoculture

Sport Event Marketing

Activities and Societies: Relevant Courses: Event Planning, Marketing on the Web, Advertising and Direct Marketing, Fundraising.