Abraham Dos Santos Email & Phone Number

Cardiff, Wales, United Kingdom

The role of the Finance Officer at RSS is to undertake the daily processing of RSS finance activity to ensure that all transactions are identified, processed, and recorded. Some of these tasks are:-Processing daily transactions onto MCA systems to enable financial reconciliation and income recognition.-Process invoices and purchase orders undertaking goods receipting and recording RSS spending and financial activity.- Undertake invoice reconciliation and processing of invoices relating to RSS Spend.• Create purchase orders • Invoice processing and reconciliation• Logging of invoices on internal systems- Update daily cash book entries with bank / Gov.Pay / Cheque receipts and any refunds issued to ensure accurate records are kept for auditing purposes.- Liaise with customers to provide account balance information and process top-ups and account debits.- Weekly banking and cheque processing.- Support different departments in providing accurate and timely financial information.- Source and analyze financial information to support the weekly and monthly reporting cycle.

Valencia, Valencian Community, Spain

Fostered a collaborative and amicable environment with new members while optimising marketing and managerial functions.• Fluently addressed all client phone calls in Spanish and English language while utilising Nexudus in monitoring CRM.• Analysed and obtained data from various sources, including Google Forms, Google Maps Metrics – Insights, Google Analytics, Google Search Consoles, Google Trends, and Instagram Insights in developing current marketing strategies.• Produced and designed marketing campaigns with Canva such as flyers, brochures, publications, and social media posts.• Enhanced the company’s website by utilising WordPress to increase customer engagement and create a user-friendly UI.• Delivered and consistently maintained excellent customer service by addressing internal issues and providing client needs.

Cambridge, England, United Kingdom

Fulfilled customer demands by providing first-class services while assisting in achieving monthly and yearly sales quotas. • Oversaw the Men’s department while assisting clients in locating desired garments, sizes, and other apparel options.Led multiple functions in sales and inventory, including receiving, processing, stocking, and maintenance of stock rooms.• Operated the cash-machine to increase average product transaction value while suggesting various promoted items.• Complied with merchandise regulations and assisted store managers in relocating and displaying best-selling products.

Cambridgeshire, England, United Kingdom

Learned to work in different position as needed • Preparing, cooking, and serving meals. • Keeping the working area, kitchen, and canteen clean and tidy. • Applying hygiene and safety regulations.

Applied modern solutions in assessing client issues while consistently elevating sales goals through broad market research.• Developed and produced appealing, professional websites while strategizing marketing techniques to accelerate sales.• Coordinated with foreign vendors in supplying products to clients and structured sales funnel to measure sales success.• Crafted and planned a captivating advertisement of products on social media such as Facebook Ads and Google Ads.Conceptualised video commercials for products to expand brand awareness while executing customer assistance.• Cultivated growth in customer engagements by managing social media accounts and producing marketing campaigns.

Evesham, England, United Kingdom

In charge of the smooth running of the grill section in a restaurant. This involved cooking and preparing all meats and vegetables, always ensuring the strictest adherence to current Health and Safety legislation and manning a very busy grill and hot plate during service. Furthermore, during off-peak periods, I also assisted the front of house staff with waitressing and bar attending. • Responsible for the preparation of meats, salads and sauces. • Opening and Closing the establishment.

Caracas, Federal District, Venezuela

Ensuring excellent levels of customer service consistently maintained. The job entailed sales, stocktaking, cleaning, and tidying. • Meeting and greeting customers when they enter the shop. • Carrying out stock replenishment. • Cataloguing stock and performing inventory checks. • Providing a friendly and helpful service to customers.

Caracas, Federal District, Venezuela

Mitigated and manoeuvred technical difficulties by employing strategic methods, IT expertise, and other technical services.• Accumulated and leveraged extensive computer maintenance knowledge to resolve client issues and concerns.• Supplied top-quality customer service by ensuring a fast response to clients and efficiently carrying out heavy workloads.• Spearheaded the operation of technical and electronic equipment in international meetings, such as projectors, PCs, etc.• Accurately and rapidly resolved all IT faults, system errors, network issues, and other hardware and software related.• Settled hitches at maintenance call centre through phone while operating software and hardware in various departments.

Bachelor'S Degree, Marketing, 2:1

Currently a second-year Marketing student. Full-time undergraduate. Modules Included: New Product Marketing, Marketing Communications.

Associate'S Degree, Commerce, Administrative Services, And Computer Science

Degree with 15 subjects including English, Maths, Logistics, Science, Design, Computing and Citizenship.