Mike Sheehan Email & Phone Number

Charlotte, Nc, Us

Built strategic partnerships with the executive team and business stakeholders to improve IT relations in the org. Launched several major initiatives to consolidate IT operations & platforms, reduce risk and improve process post M&A of the QuoteWizard insurance division. Key Results:• Creation of a singular enterprise-wide IT team eliminating duplicate processes, job functions and standardizing the operations group.• Led the launch of a single platform for support (One Helpdesk) replacing 3 legacy support systems.• Obtained funding for a major hardware modernization effort to upgrade legacy hardware and ensure continued compliance.• Drove a significant cloud optimization strategy which reduced Azure spend by $1.4MM/yr and license consolidations saving an additional $350k annually.

Seattle, Wa, Us

Made significant changes to department organization to better align with corporate initiatives. Improved relations between tech and business and boosted morale among the technical staff. Increased IC resource count and reduced layers of middle management to streamline workflows. Created a dedicated triage/support team and focused project teams in the areas of Cloud Engineering, Automation and Internal Tools, DevOps and SRE, Security and Compliance.Key Results- Increased department velocity and reduced resource contention by splitting planned and unplanned work into separate queues and teams. - Implemented new process for work escalation and outage handling yielding speedier resolutions.- Published a a business dashboard with key metrics including time to first response (TTFR), Avg lead time, Work In vs Out, etc.- Launched short-term tiger team to focus on cloud optimization efforts which resulted in over $1MM in annual savings.- Led seamless transition to a hybrid work environment post-COVID for 200+ staff in 3 office locations across the country by modernizing network infrastructure, conference room hardware and software and workstation refreshes.

Seattle, Wa, Us

Emphasis on DataOps and DevOps team development. Hired and up-skilled talent to migrate off legacy data platforms and modernize our 200+ code deployment pipelines. Key Results-Successful hot-migration of legacy SQL Server databases and workloads to scalable SQL Managed Instances-Implementation of v1 Infrastructure-as-code (IaC) leveraging terraform templates to keep support staff lean while scaling number of automated build and release pipelines.

Seattle, Wa, Us

Seattle, Wa, Us

Key projectsResponsive mobile funnel development- 80% reduction in server response time- Architected new server side API and lightweight client (vanilla JS, HTML, CSS) to maximize mobile performanceLead delivery Calls platform- Leverage cloud technologies to support lead volume growth at scale- Expand platform to support multiple verticals- API development and integrations with vendors and call center providersCloud MigrationLift-and-shift application migration from co-located hosting provider into Azure Cloud. MIgrated code base from IaaS to PaaS web applications and extend to leverage key cloud technologies including - Service Bus message queues- Web Jobs / Azure functions- API gateway- SQL PaaS- Application Insights

A carbon offset provider driven to be a force for positive change by helping individuals and companies measure, monitor, reduce and offset the impact of their vehicle energy consumption in their community.

Seattle, Wa, Us

Developed and supported custom applications that integrated with critical line-of-business systems. I also worked closely with the marketing team as a technical liaison on outside projects. Key ProjectsI rebuilt a resource library using MVC, Web API and knockout.js. The new site is a one-stop-shop for our clients to retrieve product images, press releases and related data. The tool has several customizations including a new membership provider, image post-processing and route-based templating. I also developed a new service layer built on Web API and Entity Framework that houses the domain logic and data-access code which is being consumed by all new internal apps.I am currently working on a financial application that will streamline our product costing process and also building a new responsive corporate intranet site.

Designed and installed integrated electronic systems for residential, commercial and industrial clients. Specialized in remote access allowing clients total control of these systems from the web.Primary Duties- System design and implementation- Project management- Documentation (as-builts)- End-user training- Job CostingNotable ProjectsEmergency Lockdown System: Developed a TCP/IP based lockdown system using the .NET micro framework on a Netduino Microcontroller and web-enabled relays.SpecialtiesAxis Cameras, Milestone NVS, OnSSI, RS2 Technologies, Schlage Electronics, HAI, RTi, Z-Wave, Zigbee, NuVo, HID Edge Devices (E / ES400). Next Level Security Systems Certified

Lead developer and technical consultant for small to medium sized business clients. Managed the entire SDLC process from discovery to end-user training. Primarily developed public-facing brochure sites and intranet projects.Notable ProjectsPublic Reporting Web Portal: Developed custom CMS and UI for regional health care system to publish KPIs as defined by the Centers of Medicare and Medicaid Services. System analysed hospital's data on a quarterly basis and the use of a dynamic charting engine automated the presentation layer. Nurse Paging System:Participated in six sigma workout with Denver-based hospital to improve nurse response times in ER. Implemented a digital patient tracking system that would monitor wait times from admission to discharge. A notification system was created to notify lead nurses when wait times were in danger of exceeding standards.

Omaha, Nebraska, Us

I developed and supported our corporate web presence. I specialized in back-end coding but also heavily involved in front-end work especially integrating into the service layer.Primary Duties- Skinning site PSDs into compliant HTML/CSS/JS markup.- Engineering and coding the db schema and related back-end services- Integrating front-end code into the service layer.Other Roles- Interview job applicantsResults- Received numerous awards for best-in-class- Migrated 5,000+ page static html/cold fusion site to dynamic asp.net with master pages.

Us

Provided PC support for 35+ workstations and windows server environment in local office. Managed Active Directory PDC, BDC and system backups. Developed microsites in cold fusion and classic asp.

Omaha, Nebraska, Us

- DoIT Help desk support (2000-2002)- Web Developer, Pathology department (2002-2003)- Application Development, Reinert Library (2003-2004)

Bachelor Of Science (Bs), Computer Science, Philosophy

High School Diploma