• Conducted research marketing and branding models to develop strategies, reviewed existing communication.channels, improving website and social media outreach.• Prepared and ensured smooth running of overall social media management plan.• Ensured consistent content outreach to target respondents with effective website and social mediamaintenance.• Collaborated with other team members and staff to draft and implement media campaign, communications projects and event planning. Assisted event lead person(s) on the development of the event’s work plan.• Developed and implemented data entry processes to promote job postings, events and other activitiesthrough the OCHLA website and social media channels.• Provided marketing and promotion technical assistance to staff involved in implementing strategies within a communication plan for their respective project (e.g., assist program managers in developing digital content,
 provide ideas for concept design and layout for web site pages (e.g., color palette and use of relevant images).• Designed event program and collaterals as needed such as the design of the commission’s annual report.• Identified and implemented cost effective technologies that can be used to deliver trainings, webinars,hangouts and live streaming of events.• Revived and implement the Hispanic Impact Campaign, a bimonthly profile to highlight contributions of Latinos in Ohio.

• Greeted customers and answered questions regarding the store and its merchandise.• Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.• Described merchandise and explained use, operation, and care of merchandise to customers• Maintained knowledge of current sales and promotions, payment and exchanges, and security practices.