Dedicated to keeping business executives organized, prioritized and less stressed. By utilizing my experience in hospitality services and event management, I have a strong ability to streamline processes, maximize efficiency and foster professional relationships within organizations. Always eager to help others find solutions and committed to excellence through service.

-Provide hotel sourcing solutions for prospective and established clients.-Offer full client services with event site selection, vendor sourcing and contract negotiations. -Build and maintain strong customer relationships by honoring specific requests to execute successful meetings.-Develop accounts by networking and building rapport within the meeting & events community.

-Produced and executed special events including corporate functions, private affairs and social events-Generated new business by prospecting potential and existing clients to schedule events -Attended and hosted industry networking events to gain exposure within the community-Negotiated contracts for events to meet clients' specific desires-Monitored and forecasted future sales and sold event revenue -Maintained daily communication with operational management to update them on Special Event details-Built relationships to ensure repeat and referral business -Worked within a team environment to achieve mutual team goals

-Actively solicited and secured business in both national and local association and SMERF markets-Planned unconventional outside sales calls and host elaborate private events to foster new client relationships-Created customized event proposals to secure high profile events, in a highly competitive environment, while being cognizant of budgetary restraints-Exceeded monthly revenue goals by 52% driving increased profits to the bottom line-Detailed group requests, including their food and beverage arrangements, audio visual, signage, housing and transportation-Conducted thorough site inspections to showcase all aspects of the entire entertainment complex-Communicated the logistics of individual programs with respective department

-Directly accountable for event management, marketing, promotion and execution-Actively solicited and booked business within the executive meetings, social and corporate markets-Executed all events with the highest level of service by detailing all specific requests-Achieved an average of $325,000 in catering revenue, quarterly-Evaluated monthly, quarterly and yearly departmental financial statements, ensuring cost efficiency-Effectively communicated event arrangements with all departments, stressing the importance for providing unparalleled service

-Obtained an thorough understanding of key market segments in order to solicit “target” markets and exceed revenue goals-Analyzed and developed contractual agreements binding hotel with perspective meeting groups-Established a solid rapport with meeting planners while promoting hotel facilities and services-Interpreted client’s detailed requests in order to accommodate various meeting and banquet room set ups

-Provided superior customer service by exceeding expectations and not over promising-Coordinated social events and luncheons for large business accounts-Developed and maintained excellent working relationships with individual clients and other professionals within the community-Worked as a team on continuously expanding a client base resulting in an increase of revenue-Gained experience in financial forecasting of the branch by reviewing the branch’s P& L statement.

-Planned and coordinated pre and post convention meetings with clients and respective departments-Developed promotional tools for individual special events-Interpreted client requests and coordinate with appropriate departments to ensure proper execution-Effectively served and communicated with perspective and continuing clientele