Ariel Dottin Email & Phone Number

Mcdonough, GA, US

Atlanta, Georgia, United States

• Negotiated vendor contracts, while fostering and maintaining strong vendor relations
• Lead a team of 4 procurement specialist, providing guidance and training to optimize performance
• Created and maintained inventory intake process, ensuring stock availability accuracy, reduced lead times, and proper tracking
• Identified and implement cost-saving opportunities through vendor management and contract re-negotiations, resulting in a 30%reduction in overall procurement cost.
• Developed and executed strategic procurement processes that aligned with Kobiton’s objectives and enhanced the company’sbottom line.
• Collaborated cross-functionally across various business units to identify and align business objectives and needs

Atlanta, Georgia, United States

• Created and managed the Purchase Requisitions (PR’s) workflow for clientele, resulting in an improved supplier quality andreliability
• Provided comprehensive procurement reporting to leadership, outlining procurement trends and potential cost savinginitiatives
• Maintained financial records, including ensuring accurate PR coding
• Initiated contact with vendors to facilitate proper onboarding in the company’s tool
• Directly managed all aspects of physical company inventory, overseeing the intake and dispatch of assets to clients andemployees

Atlanta, Georgia, United States

Greater Atlanta Area

• Serve as the initial contact for reporting technical issues, and answering questions regardingupgrades, installations, and other software/hardware/network issues
• Effectively communicate with requesters in a clear, positive, and professional manner (inaccordance with Intelliteach script, spelling, grammatical, and related guidelines)
• Accurately diagnose client technical issues; gather the necessary information; and performstandard, preliminary research using all relevant available resources
• Identify and document internal network and phone system issues, Identify potential outages and other problems
• Clearly and thoroughly document requests for assistance in Company’s ticket management system,and track incidents through to resolution/escalation
• Accurately diagnose client technical issues; gather the necessary information; and performstandard, preliminary research using all relevant available resources including remote access

Monitor and detect fraudulent activity on the accounts of the clients. Work with internal parties to ensure proper legal and security procedures are followed when known fraud instances have occurred.Interact with clients by securing their information and entering pertinent information into a secure client database.Professionally answered over 30 calls.