Doug Addison Email & Phone Number

Redmond, Washington, United States

Redmond, WA

Xtreme Consulting Group. Inc was acquired by Digital Intelligence Systems, LLC in May of 2018

Kirkland Washington

• Responsible for the daily performance and availability of the organization's network and Infrastructure systems. Analyze infrastructure and network, recommends upgrades/changes; assesses organization's current and.
• Enterprise Administrator for all sites belonging to Xtreme Consulting.
• Manage Tech-support personnel to insure timely turn around on support tickets.
• Evaluate network and physical security requirements for all sites and make recommendations and direct implementation of changes.
• Designed, implmented and manages the network for a virtual training environment to ensure efficiency and security of the environment.

Redmond, WA UAS

• Setup and Maintained the Xtreme Consulting Corporate network.
• Plan, install and maintain all infrastructure assets including but not limited to all firewalls, routers, servers, websites, DNS, and mail servers to support a consulting company.
• Provide helpdesk support for all users. Including thoose placed at client sites. Setup and maintain Microsoft Exchange Server for Xtreme Consulting corporate email, including mobile messaging support for Windows Mobile.
• Setup and maintain Private cloud datacenter environment for hosting of virtual labs.

Redmond Washington

• Technical Writer 2004 to 2006 - Responsibilities:
• Write technical support documents based on issue documentation (generated by customer subject matter experts and the company’s support personnel) for public and partner consumption for the knowledge base of a large.
• Ensure that support documents meet prescribed custom style guides.
• Use custom tools for content creation and management. Software products included but not limited to: Microsoft Host Integration Server 2000/2004, Microsoft Systems Management Server 2003, Microsoft Operations Manager.

Redmond Washington

• Technical Reviewer 2003 to 2004 - Responsibilities:
• Determine the technical accuracy of support documentation for a large software company prior to public/private release.
• Partner with documentation authors to provide resolutions to any technical errors. Software products included but not limited to: Microsoft Exchange 2000/2003, Microsoft Windows XP (all editions), Microsoft Windows.

Redmond Washington

• Consulting 2002 to 2003 - Responsibilities:
• Provide support for consulting and training projects. Projects included: Windows XP demos for N+I in Atlanta; Comdex, Las Vegas; Fall Networld in New York, Hands-On Labs for Microsoft Fusion 2002. Authored labs and.

Redmond Washington

• Design, implement, secure, and maintain all Infrastructure and network assets including but not limited to all firewalls, routers, servers, websites, DNS, and mail servers to support a consulting company of approx.100.
• Provide helpdesk support for all users, of which 75% were telecommuters.