Qa/Qc/Operations Manager
H.S. Pipequipment Ltd
Aberdeen, Scotland, United Kingdom
Technical resource for international standards, client specifications, product issues, materials, testing and paint requirements.Implementation, maintenance and continual development of manuals, procedures and day to day processes in accordance with ISO 9001 requirements.Managed daily workflow, responsible for detailed/technical review of all new orders, and final inspection of all product/certification packages prior to despatch.Responsible for investigation of all non-conformance/customer complaint issues, interaction with staff, clients and manufacturers to develop acceptable solutions, and issue/monitor/close out of corrective actions. Assisted project team with review of SDRL documentation, creation of inspection plans/additional project specific documents, and witness pressure testing where required.Prepared statistical reports/summaries of analysis on Quality performance for management meetings, and feedback to all employees through minutes of meeting.Primary interface for third party inspectors, QMS auditors, H&S consultants, QA/QC client and manufacturer representatives.