Doug Ballard Email and Phone Number

Delivery and strategy for oppenheimerfunds.com and multiple other public facing Digital properties. Migrated from a legacy on premise deployment to a AWS EC2 and Elastic Beanstalk cloud deployment. Saved the company millions in infrastructure and support costs while increasing site page performance 40%. Designed and developed the only solution in the financial services industry to integrate with all DST platforms concurrently to present a user a consolidated view of all their investment vehicles. This included the ability to perform all financial transactions and account maintenance. This application was deployed on AWS Elastic Beanstalk and could scale to handle millions of simultaneous requests. Developed identity platform to handle Single Sign on across all Oppenheimerfunds digital properties. This open standards solution allowed for use of social sign on to gain access to the websites restricted content. Design and implementation of Dual Factor Authentication utilizing ForgeRock Digital Identity Platform.Design and development of the iOS application for the CEO Advisor Institute program. This mobile app delivered many types of digital content for advisors to learn and grow their firms. Allowing advisors to interact with personalized content and use OppenheimerFunds licensed materials to deliver value to their clients.

Assistant Vice President for application delivery on all distributed and open system platforms. Leadership for multiple Directors and Sr. Managers. Owner of 5 IT teams, including Front End and Back End Web Development, Data Warehouse and Quality Assurance with Test Automation. Production delivery of software to high volume financial transaction system that serviced 7.5 million customers and handled hundreds of millions transactions daily. Delivered the strategy and development of the enterprise service layer. Executive leader for data warehouse platform for the enterprise, including all ETL, Business Intelligence and Analytics. QA of all distributed application development activities in the enterprise. Developed and implemented detailed QA methodologies to ensure high quality deliverables in a heavily regulated and high volume financial services environment. Selected and implemented Salesforce.com for an enterprise service model redesign. This delivered a $10 million return on a $7 million investment in under 5 years. The new platform currently manages 5 million annual inbound calls to route to the appropriate agent or account manager based upon intelligent skills based routing. It handles the workflow, notification and escalation of 500k annual cases assigned throughout the enterprise. Web service and ETL integration with the cloud to handle critical and confidential customer information within a regulated industry.Selected and implemented IBM/Filenet P8 BPMS/ECM platform. Replacement of in-house developed Content Management System. Implementation of complex plan on-boarding process, with long running and concurrent workflow steps.

Senior Manager of Application Development for a $20 billion electronics distribution company. Managed multiple information systems functions across different divisions. Managed group of 40 Software Engineers and Project Managers to deliver operationally excellent business applications. Technical Program Manager for implementation of Oracle E-Business Suite in Arrow ECS divisions. This implementation was a full replacement of all disparate processing systems onto a global ERP platform. This project included management of the off-shore implementation provider and numerous specialty consulting firms. Responsible for implementing a Global Intranet Site, PlanetArrow.com, to offer the first global platform for information exchange for all twenty thousand employees. Manage the selection and purchase of the entire platform that used Weblogic, Oracle, LDAP, Netegrity Siteminder and Interwoven Teamsite.

Manager of all Corporate Systems for a nine billion dollar natural gas pipeline company. Managed group of up to 20 employees that consisted of support and development staff. Implemented full replacement to the legacy ERP system with Client/Server GEAC SmartStream System. This included all financial systems, Payroll and Personnel, Purchasing and Requisitioning Systems. This also included all Decision Support Systems utilizing Microsoft Access to deliver report analysis throughout the enterprise. This system utilized Powerbuilder client software delivering data from Sybase and SQL Server. Responsible for Internet development on kne.com/kindermorgan.com and intranet development on kneonline.com. Assigned to all acquisitions for analysis of acquired companies systems and data to determine complexity of integration and responsible for development of conversion strategy.