Dynamic, self-motivated, and tenured multi-unit leader specializing in distribution, B2B, and final mile operations that promote professionalism, development, and expansion through lean principles and continuous improvement. Experience in creating a customer service mindset throughout the organization with the ability to invest dollars and resources that achieve the greatest returns Skilled to act with urgency when resolving associate, customer, or business problems by building a mutual understanding and communicating in a way that promotes understanding and commitment Takes initiative to build own awareness and understanding about business reasons for change and makes decisions quickly based on available information and appropriate assessment of risk Able to foster and create an environment where people feel free to speak open and candidly Advanced knowledge of SAP, S4, Lucas P2V, and All Office applications