Doug Beauchamp Email & Phone Number

Stockton, CA, US

National

The Excess Surplus (E&S) Claims team handles some of the most unique and interesting insurance claims at Nationwide. Investigates, evaluates, and resolves excess and surplus claims commercial lines claims of high severity and complexity to a successful resolution. Assigns experts and evaluates reports. Conducts coverage investigations. Utilizes Xactimate.

Northern California

• Inspected, estimated, negotiated, and settled complex commercial property including farm ranch losses greater than $150,000 utilizing CoreLogic & Xactimate X1 estimating programs. Extensive experience handling losses.
• Appointed ACE Trainer by manager for current CoreLogic estimating platform rollout.
• Identified as a unit leader by team manager. Conducts unit huddles and resolves customer service issues.
• Mentors new hires and conducts unit trainings.
• Considered a resource for field and inside claims.
• July 2021 Spotlight on Quality QI award winner Large Loss.

Stockton, California Area

• Inspected, estimated, negotiated and settled homeowner losses to $100,000 & utilized Xactimate 28 estimating program. Conducted coverage, subrogation and liability investigations. Evaluated, negotiated and settled.
• Achieved an above average performance rating 2013-2014.
• Regularly recognized for providing superior customer service & received numerous recognition awards.
• 2014 estimating survey results revealed process estimating Accuracy 96.6%.Overwrite 0.52% & underwrite 0.11% which are far below company standards.
• Recognized and received company award for “Claims Expertise” in CA zone challenge 2014.
• Gained management experience as backup TM & received employee recognition award.

Inspected, estimated, negotiated and settled residential, commercial and farm-ranch losses. Utilized Xactimate 27 estimating program. Extensive complex and large loss experience exceeding $100,000. Conducted coverage, subrogation and liability investigations. Evaluated, negotiated and settled A.L.E., contents and loss of income. Reviewed for accuracy and.

Inspected, estimated and negotiated auto damage losses. Telecommuted with minimal supervision.* Maintained 24 hour contact and 48 hour turn-around of new assignments 95% of time.* Directly managed existing accounts resulting in 100% retention.* Solicited accounts from insurance companies and car rental agencies which increased assignments.

Inspected, evaluated, negotiated and settled auto physical damage losses. Utilized AutoText estimating program. * Expenses per claim were surveyed consistently below unit average.* Organized unit “brain storming sessions” to improve productivity. * Consistently received above average performance evaluations.* Appointed as unit supervisor during management.