Doug Beauchamp Email & Phone Number

Stockton, Ca, Us

National

The Excess Surplus (E&S) Claims team handles some of the most unique and interesting insurance claims at Nationwide. Investigates, evaluates, and resolves excess and surplus claims commercial lines claims of high severity and complexity to a successful resolution. Assigns experts and evaluates reports. Conducts coverage investigations. Utilizes Xactimate X1 estimating program.

Northern California

Inspected, estimated, negotiated, and settled complex commercial property including farm ranch losses greater than $150,000 utilizing CoreLogic & Xactimate X1 estimating programs. Extensive experience handling losses greater than $1 million. Evaluated, negotiated, and settled business personal property, business interruption, equipment breakdown and course of construction losses. Reviewed for accuracy and reconciled contractor bids. Assigned experts and evaluated reports. Conducted coverage investigations. Regularly traveled as needed. Telecommuted with minimal supervision.• Appointed ACE Trainer by manager for current CoreLogic estimating platform rollout.• Identified as a unit leader by team manager. Conducts unit huddles and resolves customer service issues.• Mentors new hires and conducts unit trainings.• Considered a resource for field and inside claims.• July 2021 Spotlight on Quality QI award winner Large Loss. • Reduced pending from ~50 to ~30 in 2021 utilizing ADR strategies.• Regularly receives positive reviews from customers and agents. • Works well with senior management, examiners, home office legal and outside counsel. • Received March 2016 field adjuster award for western states zone for customer service.

Stockton, California Area

Inspected, estimated, negotiated and settled homeowner losses to $100,000 & utilized Xactimate 28 estimating program. Conducted coverage, subrogation and liability investigations. Evaluated, negotiated and settled A.L.E. & contents . Reviewed for accuracy and reconciled contractor bids. Assigned experts and evaluated reports. Telecommuted with minimal supervision.• Achieved an above average performance rating 2013-2014. • Regularly recognized for providing superior customer service & received numerous recognition awards. • 2014 estimating survey results revealed process estimating Accuracy 96.6%.Overwrite 0.52% & underwrite 0.11% which are far below company standards.• Recognized and received company award for “Claims Expertise” in CA zone challenge 2014.• Gained management experience as backup TM & received employee recognition award.

Inspected, estimated, negotiated and settled residential, commercial and farm-ranch losses. Utilized Xactimate 27 estimating program. Extensive complex and large loss experience exceeding $100,000. Conducted coverage, subrogation and liability investigations. Evaluated, negotiated and settled A.L.E., contents and loss of income. Reviewed for accuracy and reconciled contractor bids. Assigned experts and evaluated reports. Proficient M.S. Word & Outlook. Telecommuted with minimal supervision.* Selected for special complex-large loss file closing assignment. Obtained highest unit closure rate. * Maintained highest available settlement authority level of $100,000.* Regularly received formal recognition for superior ability to work professionally andeffectively with all levels of the organization. .* Noted for the proven ability to prioritize and consistently handle a large volume of assignments efficiently requiring minimal overtime.* Successfully implemented and utilized new claims computer operating system with less than recommended training.* Positively impacted department's expenses by working with team members to assist withassignment overflow. Resulted in a 10% reduction in over time. * Utilized Xactimate sketch program and was a resource for otherunit members and vendors.* Excellent written communication skills as evidenced by company award.

Inspected, estimated and negotiated auto damage losses. Telecommuted with minimal supervision.* Maintained 24 hour contact and 48 hour turn-around of new assignments 95% of time.* Directly managed existing accounts resulting in 100% retention.* Solicited accounts from insurance companies and car rental agencies which increased assignments.

Inspected, evaluated, negotiated and settled auto physical damage losses. Utilized AutoText estimating program. * Expenses per claim were surveyed consistently below unit average.* Organized unit “brain storming sessions” to improve productivity. * Consistently received above average performance evaluations.* Appointed as unit supervisor during management transition.