Operations Manager | Team Leader
CurrentI wore countless hats during my military service. My achievements can be boiled down to 3 major roles:• Mission Crew Commander• Director of Staff• Director of Mission SupportNo matter which role I was in, my ultimate goal was the success of mission outcomes. I achieved those by effectively building, leading, and managing teams – large and small – through critical mission planning, training, and performance management initiatives. There is a saying that when you manage a project, you have to pay attention to the alligator that’s closest to the boat. I did that, but never took my eyes off the encroaching gators. This helped me and the teams I led overcome challenges and implement continuous improvements to operational plans. By training staff with an eye on progressing their careers, I was able to increase effectiveness and team morale. Critical career achievements include:• I improved training schedules, reorganized hundreds of Airmen through multiple deployments, and ensured readiness for international efforts – with zero discrepancies.• I was instrumental in achieving Commander’s goals and objectives by implementing command staff functions and guiding leaders on prioritizing staff engagement – a train-the-trainer type of program. • I have mastered motivating staff, even ones who may not want to be there, by leading people to take ownership of their own roles.
