Customer Care Representative
CurrentMeets with homeowners to determine what actions are necessary to provide professional service based on our warranty guidelines.Ensures that subcontractors are managed and continually evaluated on quality, safety, scheduling and cost control measures.Manages contractor invoices as required by accounts payable.Provides a superior level of customer service during each interaction with our homeowners.Ensures that the all warranty work is completed in a professional manner and is satisfactory to the homeowner.Foster a team environment to ensure that effective communication, coordination of activities, and effective problem solving can occur.Ensure that the customers and their homes are respected by the contractors and that they work quickly and efficiently.