Doug Grenier Email and Phone Number

• Addresses complex access review requests for Freedom of Information Act (FOIA), Mandatory Declassification Review (MDR), or prioritized review for automatic declassification.• Coordinates records for which NARA does not have declassification authority with appropriate Federal agencies.• Enters and updates information in databases for the proper tracking, declassification review and handling of requests.• Makes recommendations to management concerning work priorities, processes, and procedures.

• Maintained proficiency in using Salesforce and Pull Log Database to keep track of records that are either checked out to researchers or refiled.• Handled circulation, information, and copy-center desks in primary research rooms.• Trained colleagues on the use of Salesforce and Pull Log Database, in addition to pulling/refiling records and other research-room tasks.• Redacted PII (Personally Identifiable Information) and provided quality control of digitized muster rolls as contribution to FOIA Muster Roll Project.• Completed transcription assignments and Proactive Job Requests for Deck Log Redaction Project.• Communicated effectively, orally and in writing.• Utilized technical or quasi-professional knowledge of technical archival work and understanding of the substantive content of the records involved.• Directed researchers to appropriate NARA resources as necessary.• Anticipated, identified, and resolved customer-service problems pertaining to reference and associated records handling and security issues.• Assisted management and reference and research-room staff with implementation and evaluation of customer-service initiatives.• Provided reference services by searching, pulling, re-filing, interfiling, copying, screening and redacting information under FOIA exemptions (as appropriate), or scanning records in various filing systems and performing simple extractions.

• Used Archives and Records Center Information Systems (ARCIS) to assign newly received assets to electronic staging areas or individual shelf locations. Addressed both standard and non-standard records containers, modifying ARCIS container type and shelf configuration when required.• Performed relocation duties such as overseeing the physical removal of boxes of records from shelving units and the shelving of boxes in new locations; identifying missing or charge out boxes of relocated records and resolving problems; and updating the ARCIS entries related to relocated records.• Worked within the classified vaults, assigning space for incoming records in ARCIS and ensuring that new or relocated assets have been physically placed in shelf locations that coincide with the security classification level of the material.• Performed various duties related to the receipt of incoming transfers.• Handled the resolution of problems related to space assignment. Searched ARCIS, legacy finding aids, or other reference sources as needed to identify records and resolve anomalies. Conducted quality checks and participated in inventories designed to confirm accuracy of existing space assignments.• Oversaw crews of employees assigned to place new transfers in staging areas or on physical shelving and/or relocate assets (determines needs, coordinates crews and equipment, organizes/batches work, and distributes work assignments).

• Efficiently utilized online scheduler to manage daily clients • Delivered reliable and responsible care for clients’ pets in their homes• Transported pets to/from day care/boarding facility in timely manner • Contributed as a valuable team member, providing excellent customer service

• Efficiently contributed as team member on government document service contract• Utilized Kodak Capture Pro to digitize printed documents• Utilized Microsoft Excel and Outlook to facilitate processing of documents• Performed proofreading and quality control of documents with speed and accuracy• Imported, entered, and processed data while meeting established deadlines• Managed files and folders using Document Scanning System

• Entered and organized data in records and spreadsheets with speed and accuracy• Compiled and maintained paper and electronic filing and organization systems • Analyzed data for accuracy and completeness while resolving problems • Processed incoming and outgoing mail and inventory• Provided customer service and used multi-line phone system

• Efficiently contributed as team member on FDIC and other document service contracts • Prepped and sequenced paper documents to be digitized• Performed high-volume scanning using Scan Pro • Utilized quality control software with speed and accuracy • Processed and archived data while following established guidelines• Conducted preventive maintenance and minor repairs of high-speed scanner

• Completed training program while taking HIM courses at NoVA Community College • Entered and organized data with speed and accuracy• Printed and scanned requested records for off-site storage • Logged record requests in and out using eSmartlog and Smartlink • Checked electronic medical records for accuracy and digitized paper records

• Digitized printed media in high volume utilizing a scribe station• Republished scanned books online from the Library of Congress catalog• Utilized Microsoft Excel to create records of scanned and republished books

• Filed, scanned, and printed documents, data, and images for various print projects • Logged in new film titles and credits on the Internet Movie Database (IMDB)• Created Excel databases of photos/descriptions for "The Man Nobody Knew" • Performed editing and proofreading of documents, scripts, and databases