Doug Hall is a Trading Director Beverages at SHS Sales & Marketing (Gb). Colleagues describe him as "Doug, managed my introduction to the Multiple Grocer team and empowered me to trust my skills and abilities from day one. Covering for a vacant head during a price increase Doug switched easily from line manager to team mate while never once loosing his proffesional authority. Since we have been up to a full count Doug has continue to demonstrate his passion for supporting the team, recruiting external functions into a virtual business unit and removing cultural barriers to success. His people focus does not detract from a real focus on delivering the number, an area where the mults team have introduced forward forecasting documents and a closer working relationship with our Brand owners."