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Doug Lang Email & Phone Number
SVP- Services
at
SpinSci Technologies LLC
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
SVP- Services
Location
Greater Minneapolis-St. Paul Area, United States, United States
Company size
Who is Doug Lang? Overview
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Quick answer
Doug Lang is listed as SVP- Services at SpinSci Technologies LLC, a company with 7 employees, based in Greater Minneapolis-St. Paul Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Doug Lang.
Doug Lang previously worked as Chief Customer Officer, Chief Operating Officer at Secured2 Corporation and SVP Customer Success at Calabrio, Inc.. Doug Lang holds Bachelor Of Science (B.S.), Industrial Technology Education from The Ohio State University.
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Email format at SpinSci Technologies LLC
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SpinSci Technologies LLC
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Profile bio
About Doug Lang
With over 15 years of executive experience, I am a seasoned operational leader with a passion for customer success, process improvement, and new business development. I have a proven track record of delivering results in fast-paced and complex environments, across multiple industries and geographies. I am currently the CCO/COO for Secured2 which specializes in quantum safe data transmission and storage.Previously, I was the SVP of Customer Success at Calabrio, Inc., a leading provider of customer experience intelligence solutions. I led a global team of 250 professionals, responsible for all aspects of customer engagement, from delivery and support, from onboarding to retention. I integrated an international acquisition, reduced time-to-go live and customer escalations, and tripled implementation revenue while doubling margin. I leveraged my skills in new business development, product adoption, and team management to drive customer satisfaction and loyalty.
Current workplace
Doug Lang's current company
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Spinsci Technologies Llc
6 roles
Doug Lang work experience
A career timeline built from the work history available for this profile.
Chief Customer Officer, Chief Operating Officer
Current-Created operational plans for rapid growth and expansion.-Selected and implemented all major software systems to manage the company’s growth.-Initiated government testing of current product portfolio-Negotiated first federal partner agreements.-Established GTM for new product roadmap-Created Business Unit reporting structure and KPI’s
Dec 2022 - Present
Svp Customer Success
-Led global team of 250 including CSM's, Consultants, and Engineers-Responsible for delivery, support, onboarding, upsell, and cross-sell-Integrated international aquisition to enhance global offerings-Reduced time-to-go live by 74%-Reduced customer escalations by 94%-Tripled implementation revenue with enhanced offerings while doubling margin through.
Apr 2018 - Sep 2022
Svp- Business Operations
Led all operational aspects with a team of over 1100 North America based team members.P&L responsibilities in excess of $120MMFocus areas include customer acquisition, delivery, satisfaction, and retention.Led multiple initiatives to expand into adjacent markets while improving efficiency
May 2011 - Apr 2018
Vice President Of Services
Cross Telecom
Led a team of 120 engineers, consultants, developers, techniciansProvided consultation, implementation, integration, and 24x7 supports to over 3,000 customersAchieved the highest customer rating in the industry multiple consecutive years
Jan 2007 - May 2011
Vice President
Act
Contact Center Professional ServicesRan day-to-day operations and contact center system integration for enterprise customers.-Grew a team of professionals 20X in 6 years
May 2001 - Jan 2007
1 education record
Doug Lang education
FAQ
Frequently asked questions about Doug Lang
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What company does Doug Lang work for?
Doug Lang works for SpinSci Technologies LLC.
What is Doug Lang's role at SpinSci Technologies LLC?
Doug Lang is listed as SVP- Services at SpinSci Technologies LLC.
Where is Doug Lang based?
Doug Lang is based in Greater Minneapolis-St. Paul Area, United States, United States while working with SpinSci Technologies LLC.
What companies has Doug Lang worked for?
Doug Lang has worked for Spinsci Technologies Llc, Secured2 Corporation, Calabrio, Inc., Arrow Systems Integration, and Cross Telecom.
Who are Doug Lang's colleagues at SpinSci Technologies LLC?
Doug Lang's colleagues at SpinSci Technologies LLC include Pete Birkeland.
How can I contact Doug Lang?
You can use AeroLeads to view verified contact signals for Doug Lang at SpinSci Technologies LLC, including work email, phone, and LinkedIn data when available.
What schools did Doug Lang attend?
Doug Lang holds Bachelor Of Science (B.S.), Industrial Technology Education from The Ohio State University.
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