Doug Leech Email & Phone Number

Allentown, Pennsylvania Area

Greater Denver Area

(Formerly Baxa Corporation)• Performed as key member of team responsible for delivery of a full software release for a Class II Medical Device (ABACUS-TPN Order Entry and Calculation Software) in a nine month time frame, a full seven months faster than any previous release, after which an FDA audit was performed with no observations.• Awarded Mission Critical Award in 2015 for my role on Abacus v3.2 team.• Primarily responsible for design, documentation, development and unit… Show more (Formerly Baxa Corporation)• Performed as key member of team responsible for delivery of a full software release for a Class II Medical Device (ABACUS-TPN Order Entry and Calculation Software) in a nine month time frame, a full seven months faster than any previous release, after which an FDA audit was performed with no observations.• Awarded Mission Critical Award in 2015 for my role on Abacus v3.2 team.• Primarily responsible for design, documentation, development and unit testing software products as part of the software development life cycle (SDLC), including maintenance of existing and implementation of new features, using solid engineering techniques, procedures and criteria, planning, execution of tasks and expert independent judgement leveraging Total Parenteral Nutrition (TPN) knowledge.• Recognized for efficient communication skills.• Recognized for mentoring and training engineers unfamiliar with the software system, its code and procedures, making them productive team members. Show less

Greater Denver Area

• Customer facing position responsible for installation of multi-ingredient intravenous dose compounders (Exacta-Mix 2400, MicroMacro 12, MicroMacro 23) as well as Abacus TPN Order Entry and Calculation Software at customer facilities.• Able to learn and understand TPN through organized training and customer experience.• Responsible for design, development and unit testing HL7 integration with Abacus using industry standard HL7 engine. Developed HL7 message specification for admit… Show more • Customer facing position responsible for installation of multi-ingredient intravenous dose compounders (Exacta-Mix 2400, MicroMacro 12, MicroMacro 23) as well as Abacus TPN Order Entry and Calculation Software at customer facilities.• Able to learn and understand TPN through organized training and customer experience.• Responsible for design, development and unit testing HL7 integration with Abacus using industry standard HL7 engine. Developed HL7 message specification for admit, discharge and transfer patient information, billing and financial transactions.• Responsible for design, development, unit testing and approval of all Abacus label and report customization for customer installations using Digital Metaphor’s ReportBuilder, including database query and RAP (Pascal run-time environment) code implementation.• Performed escalation support for Exacta-Mix and Abacus software within the technical support organization.• Responsible for design, documentation, development, unit testing and support of Transact-SQL script to implement dose warning limits to help prevent overdoses.• Recognized as effective trainer for both US and EMEA technical support and contract engineers.• Received Follow In My Footsteps Award in 2005 for helping a customer avoid phosphate overdoses. Received CEO Challenge Award in 2006 for exemplary customer service. Awarded Technical Support Representative of the Year award in 2005 and 2006. Show less

Greater Denver Area

• Responsible for third-level support of an internet dial program, it’s associated administration web site and phone book database for a 1.6 million user base that included troubleshooting end user issues by using various XML parsers, log generators and software code for issue resolutions. • Assisted in maintaining the Rhythms NT domain as well as administering the Exchange server “farm.”• Responsible for the design, development, unit testing, implementation and maintenance of a Remedy… Show more • Responsible for third-level support of an internet dial program, it’s associated administration web site and phone book database for a 1.6 million user base that included troubleshooting end user issues by using various XML parsers, log generators and software code for issue resolutions. • Assisted in maintaining the Rhythms NT domain as well as administering the Exchange server “farm.”• Responsible for the design, development, unit testing, implementation and maintenance of a Remedy Action Request System help desk application, including all forms, active links, filters, menus, escalations and SQL queries.• Responsible for the design, development, unit testing and maintenance of an application used during server downtime that synchronized data from Oracle to Access databases for various reporting and data entry functions for the Network Operations Center that included customer configuration and contact information, and network configuration information.• Participated in the design of an order entry, scheduling, inventory and trouble ticket system with a third party vendor.• Responsible for the design, development, testing and maintenance of the Network Operations Center web site used for reporting on data retrieved from Oracle and/or Access databases. Show less

Columbus, Ohio Area

(Formerly CompuServe Network Services)• Managed a project to change the IP addressing schemes on every piece of hardware within the global network.• Managed the help desk for the trouble ticket and order entry systems. This included scheduling and overseeing the help desk operators. Responsibilities also included performing hardware and/or software upgrades and installations throughout the US and Europe.

Columbus, Ohio Area

• Responsible for administration of the CompuServe, Network Operations and Citrix server NT domains, including Exchange server as part of Network Operations domain. This included account set up and management, establishing trust relationships between domains, setting up Exchange mailboxes, broadcast groups and address books.• Responsible for the day-to-day maintenance of the trouble ticket system, order entry system, 36-bit personal login areas and various web servers within the CompuServe… Show more • Responsible for administration of the CompuServe, Network Operations and Citrix server NT domains, including Exchange server as part of Network Operations domain. This included account set up and management, establishing trust relationships between domains, setting up Exchange mailboxes, broadcast groups and address books.• Responsible for the day-to-day maintenance of the trouble ticket system, order entry system, 36-bit personal login areas and various web servers within the CompuServe proprietary network. • Organized and chaired the design team and change committee for the transition to Seibel/Scopus trouble ticket system. Managed the entire trouble ticket system project from May, 1995 through May, 1999, including two major revision releases and monthly upgrades. • Participated in the design of a proprietary order entry, scheduling and inventory system developed through a third-party vendor. • Developed web sites to send text pages to all company pagers, pull statistics from the trouble ticket system, perform various system administration tasks within the trouble ticket and order entry systems.• Managed a project to change the IP addressing schemes on every piece of hardware within the global network.• Managed the help desk for the trouble ticket and order entry systems. This included scheduling and overseeing the help desk operators. Responsibilities also included performing hardware and/or software upgrades and installations throughout the US and Europe. Show less

Newark, Ohio

• Part-time on-air personality• Weekend news reporter• Remote productions

Newark, Oh

• Developed computer-generated still-frame advertising for a dedicated cable channel.• Designed and developed software using compiled BASIC to track/project revenues and determine frame usage on the channel.• Performed all billing and receivables functions for the channel.