Senior Client Services Manager
Current
Jan 2024 - Present
AeroLeads people directory · profile
Doug Mackie Email & Phone Number
Senior Client Services Manager at AXS
at
AXS
1 work email found
@axs.com
1 phone found area 844
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Client Services Manager at AXS
Location
London, England, United Kingdom
Company size
Who is Doug Mackie? Overview
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Quick answer
Doug Mackie is listed as Senior Client Services Manager at AXS at AXS, a company with 398 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at axs.com, phone signal with area code 844, and a matched LinkedIn profile for Doug Mackie.
Doug Mackie previously worked as Senior Client Services Manager at Axs and Client Ticketing Manager at Axs. Doug Mackie holds Master Of Arts (Ma), Arts Policy And Management, Merit from Birkbeck, University Of London.
Company email context
Email format at AXS
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{first_initial}{last}@axs.com
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Profile bio
About Doug Mackie
Accomplished Arts Management professional with 15 years experience in the arts and entertainment industry. Expert-level proficiency in administrative tools including Excel, Word, Google Sheets and Google Forms. Advanced knowledge and experience with several box office and CRM systems.
Listed skills include Budget, Carpentry, Team Leadership, Time Management, and 15 others.
Current workplace
Doug Mackie's current company
Company context helps verify the profile and gives searchers a useful next step.
13 roles · 15 years
Doug Mackie work experience
A career timeline built from the work history available for this profile.
Client Ticketing Manager
Apr 2023 - Jan 2024
Ticketing And Box Office Manager
- Managed all aspects of ticketing and sales administration, sales projection analytics, and reporting
- Developed a Spektrix fueled Google form to quickly and precicely manage refunds and conversions to donations and account credit of over 3000 customers for our cancelled 2020 season.
- Developed new cross-departmental policies, procedures, and reports to improve efficiency including detailed demographic demand and sales projection sheets powered by several Spektrix reports
- Led the company into the transition to work from home, adjusting our phone systems, security policies, and shared resources to better fit WFH and hybrid practices
- Developed completely new seating plans for 2020, 2021, and 2022 seasons to adapt with dramatic changes to the venue to account for Covid 19
- Led the Box Office team to exceed goal for donations raised through phone and counter transactions for 2019 - 2022 seasons
Jan 2019 - Apr 2023
Managing Director
- Facilitated a transition of box office management systems from TicketWeb to Spektrix and carried out all aspects of the transfer
- Played key role in overseeing the efficient run of 12 full seasons and over 75 productions
- Facilitated communication and scheduling for a rotating staff of 15 interns and two General Managers and external production companies
- Prepared weekly, monthly, quarterly, and annual financial documentation
Oct 2015 - Dec 2018
Assistant Festival Manager
- Managed key aspects of renowned London arts festival, including the recruitment, training, scheduling and management of over 120 volunteers for the lead up and run of 5-day festival
- Designed and implemented a new Google form box office reporting system for over 75 ticketed events in 45 venues across Bloomsbury
Sep 2017 - Dec 2017
Appraisal Support
Travis Central Appraisal District
- Quality Control.
- Trained co-workers for new procedures
- Created training materials for real estate valuation software
Jul 2014 - Jul 2015
Production Stage Manager / Technical Crew
Sep 2013 - Apr 2015
Technical Director / Scenic Design
Designed and built sets for the 2013-2014 season of theatrical productions including five main-stage shows and two interscholastic competition pieces. Also responsible for managing the theatre during venue rentals by outside production companies.
Sep 2013 - Sep 2014
Call Center Lead
The Patient Recruiting Agency
Quality Control, Technical Support for Information Specialists, and public contact
Feb 2013 - Sep 2014
Information Specialist
The Patient Recruiting Agency
Led callers through medical research qualifying questionnaire.
Sep 2011 - Feb 2013
Producing Technical / Operations Director
Last Act Theatre Company
Designed and/or built sets for the 2012 - 2014 seasons, reviewed budgets for individual shows in context of the needs of the rest of the season, and managed company inventory.
2011 - Aug 2014
Teaching Artist
Jan 2012 - May 2013
Assistant Technical Director
Temple Civic Theatre
Mar 2010 - Mar 2011
Team & coworkers
Colleagues at AXS
Other employees you can reach at axs.com. View company contacts for 398 employees →
AC
Aaron Clark
Colleague at AxsLos Angeles, California, United States, United States
View →
AC
Austin Chi
Colleague at AxsArcadia, California, United States, United States
View →
KM
Kevin Meheut
Colleague at AxsGreater Phoenix Area, United States
View →
NN
Navin Naik
Colleague at AxsPune, Maharashtra, India, India
View →
SH
Scott Holguin
Colleague at AxsLos Angeles Metropolitan Area, United States
View →
ZB
Zee Badshah
Colleague at AxsLos Angeles, California, United States, United States
View →
MK
Mary Kelly
Colleague at AxsDallas, Texas, United States, United States
View →
MI
Mohammed Ismail Ahmed
Colleague at AxsDubai, United Arab Emirates, United Arab Emirates
View →
SR
Stacy Rogers
Colleague at AxsGreater Tampa Bay Area, United States
View →
SB
Shawn Bhogal
Colleague at AxsLos Angeles, California, United States, United States
View →
Aaron Clark
Colleague at AxsLos Angeles, California, United States, United States
View →
AC
Austin Chi
Colleague at AxsArcadia, California, United States, United States
View →
KM
Kevin Meheut
Colleague at AxsGreater Phoenix Area, United States
View →
NN
Navin Naik
Colleague at AxsPune, Maharashtra, India, India
View →
SH
Scott Holguin
Colleague at AxsLos Angeles Metropolitan Area, United States
View →
ZB
Zee Badshah
Colleague at AxsLos Angeles, California, United States, United States
View →
MK
Mary Kelly
Colleague at AxsDallas, Texas, United States, United States
View →
MI
Mohammed Ismail Ahmed
Colleague at AxsDubai, United Arab Emirates, United Arab Emirates
View →
SR
Stacy Rogers
Colleague at AxsGreater Tampa Bay Area, United States
View →
SB
Shawn Bhogal
Colleague at AxsLos Angeles, California, United States, United States
View →
2 education records
Doug Mackie education
Master Of Arts (Ma), Arts Policy And Management, Merit
Bachelor Of Arts (B.A.), Theatre - Acting & Directing
FAQ
Frequently asked questions about Doug Mackie
Quick answers generated from the profile data available on this page.
What company does Doug Mackie work for?
Doug Mackie works for AXS.
What is Doug Mackie's role at AXS?
Doug Mackie is listed as Senior Client Services Manager at AXS at AXS.
What is Doug Mackie's email address?
AeroLeads has found 1 work email signal at @axs.com for Doug Mackie at AXS.
What is Doug Mackie's phone number?
AeroLeads has found 1 phone signal(s) with area code 844 for Doug Mackie at AXS.
Where is Doug Mackie based?
Doug Mackie is based in London, England, United Kingdom while working with AXS.
What companies has Doug Mackie worked for?
Doug Mackie has worked for Axs, Opera Holland Park, Finborough Theatre, Bloomsbury Festival, and Travis Central Appraisal District.
Who are Doug Mackie's colleagues at AXS?
Doug Mackie's colleagues at AXS include Aaron Clark, Austin Chi, Kevin Meheut, Navin Naik, and Scott Holguin.
How can I contact Doug Mackie?
You can use AeroLeads to view verified contact signals for Doug Mackie at AXS, including work email, phone, and LinkedIn data when available.
What schools did Doug Mackie attend?
Doug Mackie holds Master Of Arts (Ma), Arts Policy And Management, Merit from Birkbeck, University Of London.
What skills is Doug Mackie known for?
Doug Mackie is listed with skills including Budget, Carpentry, Team Leadership, Time Management, Organization, Project Oversight, Acting, and Budgets.
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