Doug Manning Email & Phone Number

Toronto, Ontario, Canada

● Responsible for creating individualised service plans across Toronto for variousclients including residential, industrial and commercial businesses; accountable formonthly work quotas, adapting to urgent calls, and discerning appropriate action● Manage customer service for personal clients as well as more complex scenariosacross the company. Consistently leveraged as the employee to manage difficultclients, sensitive communication, and highest-valued businesses● Maintain company vehicle/truck in employee's possession at all time● Responsible for training new employees and ongoing education of existing staff;including participation in external programming and creation of training materials● Manage online portal to log daily service notes, e-mail communication of findings andactions, and document safe workplace standards (such as chemical usage)

Toronto, Ontario, Canada

● Responsible for service of an established route of residential multi-unit apartmentbuildings; accountable for daily route planning and all logistics● Advised clients of deficiencies and preventative maintenance measures to keeppests out of facility● Maintained company vehicle/truck in employee's possession at all times● Manage online portal to log daily service notes, e-mail communication of findings andactions, and document safe workplace standards (such as chemical usage)