Doug Marshall

Doug Marshall Email and Phone Number

Experienced retail banking executive @ BECU
BECU, 12770 Gateway Drive, Tukwila, WA 98168, us
Doug Marshall's Location
Seattle, Washington, United States, United States
Doug Marshall's Contact Details

Doug Marshall personal email

n/a

Doug Marshall phone numbers

About Doug Marshall

I’ve developed deep, cross-functional expertise in the financial services sector, including business line leadership, brand, marketing, and digital channel management. For more than 30 years, I’ve worked at category-leading brands across small, mid-size, and large organizations. I’m adept at understanding both the big picture and the details essential for success. I thrive on challenges and on driving innovation and change.Over the years, I’ve demonstrated a proven ability to produce significant value by enhancing existing businesses and developing new revenue opportunities. I am comfortable leading in dynamic, fast-growing companies and have been consistently promoted to increasing responsibility and spans of control. Integrity, empathy, and collaboration are core values I bring to every role I play in an organization.Areas of special focus: - Retail banking, including digital channels, branch network, and contact center- Brand strategy, development, and management- Marketing strategy and management- Banking product development, pricing, and management

Doug Marshall's Current Company Details
BECU

Becu

View
Experienced retail banking executive
BECU, 12770 Gateway Drive, Tukwila, WA 98168, us
Website:
becu.org
Employees:
1
Doug Marshall Work Experience Details
  • Becu
    Evp Chief Digital & Product Officer
    Becu Apr 2013 - Present
    Tukwila, Wa, Us
    Responsible for retail banking operations for this $18B credit union, including all member-facing touch points, including branches, contact center, digital and ATM channels, as well as marketing and product management teams serving over 1 million BECU members. Member of the seven-person Executive Team that oversees the credit union’s strategic direction, operations, and financial growth.
  • First Tech Federal Credit Union
    Chief Membership Officer
    First Tech Federal Credit Union 2008 - 2013
    Responsible for all aspects of the member experience, including branches, call center, digital and ATM channels for credit union serving over 300,000 members in the technology community. Served on the Executive Team and delivered above-plan performance during the 2008 financial crisis and through the largest credit union merger in the country, which combined Addison Avenue Federal Credit Union and First Tech Federal Credit Union in 2012.
  • Washington Mutual
    Senior Vp Deposit & Payment Products
    Washington Mutual 2001 - 2008
    Led a team of 50 responsible for a $138 billion deposit portfolio, 8 million checking accounts, 5,000 + ATM network, and online banking products generating $2 billion in fee income annually. Successfully led one of the largest ever debit card conversions (10 million+ cards). Co-led successful conversion of consumer online banking platform, resulting in significant improvement in functionality, stability, and cost to operate.
  • Bank Of America
    Senior Vp Brand Management & Development
    Bank Of America 1994 - 2001
    Managed global company rebrand after NationsBank acquired BankAmerica Corporation in 1998. Led global team of 400 responsible for brand management for a company with 100,000 employees, 30 million customers, 4,400 branches, and 14,000 ATMs. Responsible for a $20 million operating budget and a $450 million capital budget. Promoted to this role from VP of Consumer Marketing.

Doug Marshall Skills

Strategic Planning Leadership Program Management Corporate Branding Executive Leadership Brand Marketing

Doug Marshall Education Details

  • University Of Washington
    University Of Washington
    And Related Support Services
  • Seattle Pacific University
    Seattle Pacific University
    English Literature And Business Administration

Frequently Asked Questions about Doug Marshall

What company does Doug Marshall work for?

Doug Marshall works for Becu

What is Doug Marshall's role at the current company?

Doug Marshall's current role is Experienced retail banking executive.

What is Doug Marshall's email address?

Doug Marshall's email address is dm****@****ecu.org

What is Doug Marshall's direct phone number?

Doug Marshall's direct phone number is (800) 233*****

What schools did Doug Marshall attend?

Doug Marshall attended University Of Washington, Seattle Pacific University.

What skills is Doug Marshall known for?

Doug Marshall has skills like Strategic Planning, Leadership, Program Management, Corporate Branding, Executive Leadership, Brand Marketing.

Who are Doug Marshall's colleagues?

Doug Marshall's colleagues are Christopher White, Ronda Apfel, Neeha Tumuluri, Mateo Flores-Wiseman, Chris Rogers, Gabriel Valencia, Heather J. Brown.

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