Managed, mentored, and motivated a staff of 11, consisting of 6 Regional Credit Managers, 1 Cash Application Supervisor, and 4 Cash Applications Coordinators. Oversaw an annual operating budget of $1.2M with full P&L responsibility for bad debt expense.• Developed and documented policies and procedures to be used by Accounts Receivable and Cash Applications departments. • Coordinated legal actions undertaken as part of collections process. • Ensure daily activity is accounted for appropriately and according to GAAP.• Managed credit risk associated with $600M accounts receivable balance, from reviewing new credit applications to the collection and closure of customer accounts.• Designed and implemented weekly reporting that encouraged “healthy” competition among the Credit Managers.• Partnered with Sales to ensure that sales opportunities were being maximized without exposing the company to credit risk in excess of tolerance.• Acted as SME for RTR and OTC in 3-year project to consolidate different SAP instances.• Harmonized customer master data for 2,500+ accounts, identifying risk category, payment terms, and mapping from legacy system values to “new” consolidated values.

Managed and inspired staff of 12, consisting of Inventory Accounting Managers, Billing Manager, and the Cold Storage Inventory Reconciliation Supervisor and Specialists. Responsible for forecasting an annual budget of $200M with full P&L responsibility.• Developed and disseminated enhanced reporting used by production planning and sales to determine production plans and identify potential problems. • Created and implemented consistent policies and procedures across all third-party storage locations and performed random audits for corporate compliance. • Spearheaded reconciliation of $500M in finished goods inventory on a daily, weekly, and monthly basis.• Streamlined process across various groups by identifying best practices, creating detailed process documentation and Standard Operating Procedures (SOPs).• Established scorecards to monitor progress toward key initiatives and indicate potential shortfalls.

Developed and executed annual risk assessments and audit plans with 1 direct report. Planned and accomplished financial and operational audits to assist the company and management in the achievement of strategic, operational, business, and financial objectives. • Identified opportunities to decrease the number of hours required to complete work performed on behalf of external auditors.• Created “standardized” audit program for manufacturing plant reviews, allowing for setting goals across the organization and ranking the various plants on specific criteria.

Responsible for reporting of product claims and customer deductions, identifying negative trends and recommendations for corrective action to sales and product management personnel. Managed a team of 8 direct reports and a budget of $500K.