Tools & Technologies -- OBIEE 11g, Oracle Essbase 12, Autosys R11, Oracle Database 11g, Oracle WebLogic Server 12c, SQL Server 2012, Actuate 9, Java 8, JIRA, Microsoft Team Foundation Server, PVCS- Designed, developed, tested, and implemented applications for internal finance, management accounting and security administration departments. Support required monitoring 2000+ batch jobs and being on an on-call rotation to troubleshoot and resolve incidents to prevent or minimize impact.-… Show more Tools & Technologies -- OBIEE 11g, Oracle Essbase 12, Autosys R11, Oracle Database 11g, Oracle WebLogic Server 12c, SQL Server 2012, Actuate 9, Java 8, JIRA, Microsoft Team Foundation Server, PVCS- Designed, developed, tested, and implemented applications for internal finance, management accounting and security administration departments. Support required monitoring 2000+ batch jobs and being on an on-call rotation to troubleshoot and resolve incidents to prevent or minimize impact.- Led and assisted the production support team of 10 employees. Maintained support checklists. Provided monthly incident metrics to management.- Trained offshore team of 3 employees to ensure overnight service level agreements were met.- Coached and mentored team members and provided code reviews.- As team representative, liaised with Operations, Audit Risk and Compliance teams to ensure applications were compliant and stable.- Improved quality control of changes implemented by team members, and became the manager’s designate to approve changes being implemented to ensure proper artifacts were included. Show less

- Designed, developed and supported the suite of 10 Financial Business Intelligence Reporting applications.- Provided key information to management by generating and presenting month-by-month metric reports.- Supported and documented changes to applications as an application SME.- Generated and maintained operational support guides, business continuity plans, and application documents.- Liaised with Operations teams to coordinate changes/outages with minimal impact to… Show more - Designed, developed and supported the suite of 10 Financial Business Intelligence Reporting applications.- Provided key information to management by generating and presenting month-by-month metric reports.- Supported and documented changes to applications as an application SME.- Generated and maintained operational support guides, business continuity plans, and application documents.- Liaised with Operations teams to coordinate changes/outages with minimal impact to users.- Provided coaching and recommendations to other projects so timelines weren’t impacted.- Was involved in proof of concept which assisted in a decision of software upgrade.
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- Designed, developed and supported the suite of 10 Financial Business Intelligence Reporting applications.- Introduced Actuate coding standards for the team to use and became Actuate Administrator.- As a SME, trained colleagues on components to allow colleagues to become SMEs to lighten the support load.

- Was part of a small test team, ensuring the interfaces were appropriately tested.- Liaised with external clients (e.g. Grand & Toy, Business Banking) to ensure tests were coordinated.- Supported continuous improvement initiatives for an internal financial management website. Successfully developed and tested reports within budget.- Represented the team in the upgrade of Actuate software to the infrastructure.- Provided backup support for Seagate Thinclient tool used… Show more - Was part of a small test team, ensuring the interfaces were appropriately tested.- Liaised with external clients (e.g. Grand & Toy, Business Banking) to ensure tests were coordinated.- Supported continuous improvement initiatives for an internal financial management website. Successfully developed and tested reports within budget.- Represented the team in the upgrade of Actuate software to the infrastructure.- Provided backup support for Seagate Thinclient tool used enterprise-wide.

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