Doug Nickell Email & Phone Number

Oversaw employees’ activities and interaction with customers while providing guidance and intervention if a problem arose Processed biweekly payrollProcessed monthly and annual payroll taxesProcessed all accounts payable and accounts receivableUtilizing Quickbooks processed bank reconciliations and generated monthly financial statements. Developed spreadsheets in Excel to track my company’s financial information and predict future returns based on past performanceTroubleshooting of our network and softwareOversaw customer database and verified information was accurate including running weekly database queries to verify accounts were up to dateAdvised the owner on company policies and applied said policiesCoordinated with affiliated companies to help streamline activities including data transfers and monetary transfersUtilized a customer database to periodically query and communicate with active and inactive customers

Primary loan processer and customer service repExplained loan details explicitly and answered any customer questions that emergedVerified all personal and financial information of applicantsHandled all incoming calls and assisted callers or directed them to the correct personAssisted current customers with questions regarding their loans and processed payments for them