Doug Plummer Email and Phone Number
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Experienced Specialist with a demonstrated history of working in the telecommunications industry. Skilled in Wireless Technologies, Customer Service, Voice over IP (VoIP), Telecommunications, and Troubleshooting.
Industrial Solutions Authority
View- Website:
- isaelectric.com
- Employees:
- 11
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Electronic SpecialistIndustrial Solutions Authority Aug 2020 - PresentUnited States
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Customer Operations Communications DeskCharter Communications Sep 2013 - Aug 2020Blue Ash Ohio-Proactively monitor subscriber calls into inbound support centers to detect negatively impacting network events.-Escalating potential issues within the company to appropriate fix agent groups in order to evaluate and correct in a timely fashion.-Setup messaging for known events, planned and unplanned, to customers via IVR messaging and to phone agents via in-biller messaging. -Assisting fix agent groups on troubleshooting bridges, monitoring call volume for any unexpected impact due to work being completed.-Writing and sending executive level alerts to inform and update leadership of impacting events relating to their respective departments -
Internet Support SpecialistTime Warner Cable Sep 2012 - Sep 2013Blue Ash, Ohio-Assist customers with phone or internet issues-Use web based network monitoring tools to Identify network issues-Setup customers phone services using OMSe-Troubleshooting network issues utilizing DOCSIS based tools-Sales of additional products-Helped customers with setup of mailed equipment. -
Field Operations SpecialistTime Warner Cable Mar 2006 - Sep 2012Hamilton, Ohio-Repair and install cabling for audio/video equipment.-Maintain knowledge of various troubleshooting tools.-Maintained working relationships with other departments.-Trusted with VIP customers installations and repairs-Assist Customers with purchasing new products.
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Manager And Repair TechnicianGame Swap Nov 2001 - Mar 2006-Design and computerize a system of intake, organization and sale of products.-Set and maintain prices of products.-Program and use cash registers.-Oversee business operations on a daily basis.-Design and construct store displays.-Train and supervise employees.-Maintain honest familiarity with products.-Help customers with product selection.-Instruct customers how to use products and services.-Troubleshoot and repair small to medium sized electronics.-Explain repairs and preventative care methods to customers.
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TechnicianKings Island Apr 1997 - Oct 2005Kings Mills OhioTroubleshoot and repair small to medium sized electronics.Troubleshoot and repair small theme park equipment.Repair and install cabling for audio/video equipment.Maintain knowledge of various troubleshooting tools.Soldering level repair for PCBs and microphonesMaintained working relationships with other departments. -
Computer TechnicianStaples Aug 1998 - May 1999Mason, Ohiobuilt and repaired PCs Assist customers with product sales. Setup new cell phone activations. -
Food Service ForemanKings Island Jul 1995 - Feb 1997Kings Mills Ohio-Food preparation for theme park catering service-Setup catering events for companies-Supervised the event to maintain food availability with minimal waste.-Assisted in other food stands throughout the park when no catering event scheduled.
Doug Plummer Skills
Doug Plummer Education Details
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Electrical/Electronics Maintenance And Repair Technology
Frequently Asked Questions about Doug Plummer
What company does Doug Plummer work for?
Doug Plummer works for Industrial Solutions Authority
What is Doug Plummer's role at the current company?
Doug Plummer's current role is Electronic Specialist at Industrial Solutions Authority.
What is Doug Plummer's email address?
Doug Plummer's email address is do****@****ter.net
What is Doug Plummer's direct phone number?
Doug Plummer's direct phone number is (513) 874*****
What schools did Doug Plummer attend?
Doug Plummer attended Warren County Career Center.
What skills is Doug Plummer known for?
Doug Plummer has skills like Customer Service, Telecommunications, Troubleshooting, Voip, Wireless, Switches, Audio Visual Support.
Who are Doug Plummer's colleagues?
Doug Plummer's colleagues are Nick Corey, Kyle Moon, Eric Reiss.
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Doug Plummer
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