Doug Reeder Email and Phone Number
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With over 20 years of experience in product lifecycle management, innovation, and software project development, I lead the strategy, design, development, and ongoing innovation of effective products, services, and solutions for ABC Fitness Solutions, a dynamic private equity-backed company that provides billing and fitness club management software to the fitness industry.I have a proven track record of spearheading the development of multiple product roadmaps, expanding agile initiatives, delivering key software releases, and aligning the organization for growth and customer satisfaction. I leverage my MBA, Pragmatic Management certification (PMC-I), agile methodologies, and design thinking skills to guide and motivate cross-functional teams through the full product development lifecycle. I am passionate about creating and fulfilling product and service vision and strategy, and mentoring teams of product managers in data-driven decision-making and agile environments.
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Sr. Director, Product Line ManagementAbc Fitness SolutionsTexas, United States
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Sr. Director, Product Line ManagementAbc Fitness Solutions Nov 2019 - PresentSherwood, Arkansas, UsOverview: Recruited to lead a team of Product Managers to redesign and launch a new billing platform and Fitness Club Management Software in a dynamic private equity-backed Agile Software Development environment through a period of rapid growth and acquisitions. Aligned the organization for growth to meet and exceed customer expectations and business outcomes by establishing product strategy and new product capabilities while delivering key software releases within time, scope, budget, and quality parameters.Notable Achievements:• Spearheaded the development of multiple product roadmaps for an integrated suite of products with a build, buy, and partner strategy.• Expanded Agile initiatives for executing strategic plans for designing platform software, developing new micro services and APIs with a radically new and modern user interface (UI) and user experience (UX) while evaluating performance data and client input to identify new opportunities for growth. • Optimized workflow efficiency and productivity in collaboration with internal and global contractor Scrum Teams. -
Senior Director, InnovationNtt Data Services Apr 2017 - Oct 2019Plano, Texas, UsOverview: On the leading edge of advanced technologies, managed a $30M portfolio of early-stage products, services and prototypes to assist global 1000 clients stay on the forefront of technological innovation and value delivery to their customers. Working with major technology partners and the entrepreneurial and higher education communities, led initiatives and invested in innovative ventures across the CTO portfolio, business units and co-innovating with select clients in key areas including Artificial Intelligence (AI), Machine Learning (ML), Computer Vision (CV), Robotic Process Automation (RPA), Intelligent Automation (IA), Internet of Things (IoT), Business Intelligence (BI) and advanced data analytics and data visualization.Notable Achievements:• Championed the efficient management of $30M annual budget for business innovation acceleration portfolio while multiplying ROI by 3times over three years in the first 18 months, which resulted in new revenue-generating services, as well as minimized operating costs and service differentiation.• Led global open innovation programs with reverse pitches for emerging technologies, resulting in enhanced services.• As a thought leader, strategist, speaker, author, and innovation director, established and chaired a patent review committee and implemented strategies for optimizing intellectual property protection. • Fueled business development opportunities through improving position in various industry assessments (Gartner Magic Quadrants and MarketScopes, Forrester Waves, and other Analyst Community publications) while creating marketing collateral and interfaced with industry analysts on service strategy. -
Chief Technology Officer (Cto), Commercial IndustriesDell Jul 2016 - Apr 2017Round Rock, Texas, UsLed technology strategy and investments for Commercial Services Division through the acquisition of Dell Services by NTT DATA • Set technology strategy and R&D plan and thought leadership for Manufacturing 4.0 service portfolio, advanced innovation program for next-generation services• Authored “Manufacturing 4.0: A Playbook for Navigating the Journey to IT Modernization & Transformation” with Frost & Sullivan, a catalyst for record sales in Manufacturing• Established innovation plans with existing clients resulting in $53M revenue conservation, and pivotal transition to $10M new revenue opportunities -
Innovation DirectorDell Nov 2009 - Jul 2016Round Rock, Texas, UsAfter the acquition of Perot Systems in 2009, reported to the Chief Innovation Officer - executed innovation plans with key clients in North America resulting in new revenue, increased customer satisfaction, reduced costs, and improved margins.• Accelerated technology development and strategies including the creation of an award-winning Client Innovation Plan published in the book “Business Innovation in the Cloud” resulting in improved revenue, margins and customer experience• Evaluated the market for the Internet of Things, instrumental in setting Dell’s strategy and targeted entry into the market• Advanced a culture of innovation - implementation of Crowdsourcing and Hackathons• Developed and taught an Innovation Training course for Product Managers and Sales, resulting in an average 10% sales pipeline and 8% higher close rate for course graduates• Thought leadership working with leading industry leaders including the Economist Intelligence Unit, Forbes Insights, Corporate Executive Board (now Gartner), Forrester Research, Frost & Sullivan, IDC and others• Consulting with a large consumer products company to establish an innovation program resulted in $11M new revenue and positioned the account for substantial growth• Contributed to winning $750M+ new business contracts with Global 100 companies with established and new clients
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Service Line Manager/Product ManagerDell Feb 2006 - Feb 2010Round Rock, Texas, UsRecruited to transform Perot System’s End User Computing Service Line – Set strategy, structure, business unit plans, standardized all aspects of the service portfolio, selected new vendors and business partners and created new marketing material development internal rate recovery, amplified communication with clients, account leaders and industry analysts, trained leaders and sales. Portfolio transformation resulted in significant operational improvement, reduced sales response cycle time, increased revenue and improved margins.• Expanded leadership responsibilities to Intel/Windows and UNIX server platforms, Messaging and Collaboration Services, and End Point Security • Successfully developed and launched new services including Managed Virtual Desktop, Endpoint Security, Image Management, Application Packaging, Patch Management resulting in $100M new business and increased customer value • Managed a team of six (6) high-performance Solution Architects to design and configure broad and complex information technology solutions at the enterprise level for Global 1000 companies • External ecosystem interface; vendors, suppliers and analyst community• Led the team to drive the integration and adoption of business-to-business IT and Applications Outsourcing services when Dell acquired Perot Systems
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Product ManagerNortel Networks Oct 2000 - Feb 2006CaInvited to develop GPRS/UMTS Packet Core Network product line for Wireless GSM mobile networks.• Complete Product Lifecycle Management Responsible for the P&L, R&D, business case and competitive analysis, product strategy, release content, global coordination of trial networks and customer satisfaction for Nortel’s Serving GPRS Support Node (SGSN), a $200M wireless data product• Coordinated development and global commercial launch of 3G Packet Core Networks• Business strategy achieved global market share of 25%+ with 5 of the top 10 global wireless operators, taking market share from competitors in key markets -
Service Offering ManagerElectronic Data Systems Dec 1994 - Oct 2000West Hartford, UsVarious roles leading to Service Offering Manager/Product Manager• 1998 – 2000 - Responsible for packaging, design, marketing and financial responsibility of EDS’ Distributed Systems Services, a $2.24B service line, transformed services resulting in increased market share, achieving the #1 position with 2.4M desktops while reducing sales cycle time and achieving highest customer satisfaction• 1997-1998 - Restructured service provider ecosystem with an annual expenditure of $100M, implemented new strategy resulting in significantly reduced sales cycle times, increased service reliability, performance and 30% ($30M) cost savings over 5 years• 1997 - Led joint service offering development with a telecommunications Alliance Partner • 1996 - Set new business direction and outsourced selected services resulting in the elimination of large divisional financial losses within one year• 1995-1996 - Led a team of 42 technical personnel with of $4.8M annual budget delivering services on time despite significant external issues• 1994- 1995 - Directly contributed to over $3B sales in US Department of Defense and intelligence community contracts
Doug Reeder Skills
Doug Reeder Education Details
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Naveen Jindal School Of Management, Ut DallasStrategy And Information Systems -
University Of HoustonInnovation
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The University Of Texas At DallasEconomics And Finance
Frequently Asked Questions about Doug Reeder
What company does Doug Reeder work for?
Doug Reeder works for Abc Fitness Solutions
What is Doug Reeder's role at the current company?
Doug Reeder's current role is Sr. Director, Product Line Management.
What is Doug Reeder's email address?
Doug Reeder's email address is do****@****ial.com
What is Doug Reeder's direct phone number?
Doug Reeder's direct phone number is +121473*****
What schools did Doug Reeder attend?
Doug Reeder attended Naveen Jindal School Of Management, Ut Dallas, University Of Houston, The University Of Texas At Dallas.
What are some of Doug Reeder's interests?
Doug Reeder has interest in Information Technology, Socially Enabled Workplace, Business Models, Economics, Strategic Foresight, Trend Analysis, Context Based Computing, Utility Computing, Technology Security, Weak Signal Analysis.
What skills is Doug Reeder known for?
Doug Reeder has skills like Cloud Computing, Strategy, Product Management, Program Management, It Strategy, Business Strategy, Management, Leadership, Vendor Management, Business Analysis, Process Improvement, Business Development.
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