Saas Implementation Specialist
Current
May 2021 - Present
AeroLeads people directory · profile
Doug Rupp Email & Phone Number
Tier 1 System Support at Exploring New Business Opportunities
at
EBSCO Information Services
1 work email found
@ebsco.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Tier 1 System Support at Exploring New Business Opportunities
Location
Newbury, Massachusetts, United States
Who is Doug Rupp? Overview
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Quick answer
Doug Rupp is listed as Tier 1 System Support at Exploring New Business Opportunities at EBSCO Information Services, based in Newbury, Massachusetts, United States. AeroLeads shows a work email signal at ebsco.com and a matched LinkedIn profile for Doug Rupp.
Doug Rupp previously worked as SaaS Implementation Specialist at Ebsco Information Services and Tech Support at Ebsco Information Services. Doug Rupp holds Bs, Business Management, Marketing, Psychology from Umass Boston.
Company email context
Email format at EBSCO Information Services
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{first_initial}{last}@ebsco.com
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AeroLeads found 1 current-domain work email signal for Doug Rupp. Compare company email patterns before reaching out.
Profile bio
About Doug Rupp
Experienced System Support Analyst with nearly 23 years of experience in a fast- paced global financialinstitution, with 15 of those years in IT System Support.Exploring new business opportunities. Self-motivated, work well independently and as part of a team, and enjoy challenges.Areas of Expertise:⦁ High-volume helpdesk ticket management.⦁ Training of lateral team members, users, and clients in common software issues and resolutions.⦁ Development of written procedural guidelines and User training manuals for in-house personnel.⦁ Excellent attention to detail.⦁ Strict adherence to deadlines.⦁ Utilization of advanced problem-solving skills on a consistent basis.Core System Competencies:⦁ Sybase⦁ Oracle⦁ SQL Developer⦁ Vision Explorer⦁ Microsoft Office
Listed skills include Cpr Certified.
Current workplace
Doug Rupp's current company
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7 roles
Doug Rupp work experience
A career timeline built from the work history available for this profile.
Tech Support
Jun 2019 - May 2021
Tier 1 System Support
Exploring New Business Opportunities
Areas of Expertise:⦁ High-volume helpdesk ticket management.⦁ Training of lateral team members, users, and clients in common software issues and resolutions.⦁ Development of written procedural guidelines and User training manuals for in-house personnel.⦁ Excellent attention to detail.⦁ Strict adherence to deadlines.⦁ Utilization of advanced problem-solving skills on a consistent basis.Core System Competencies:⦁ Sybase⦁ Oracle⦁ SQL Developer⦁ Vision Explorer⦁ Microsoft Office
Apr 2019 - Jun 2019
Senior Information Technology Business System Analyst
STATE STREET CORPORATION, BOSTON, MAAnalytics Technology Support DivisionBusiness Systems Analyst 2/2004-4/2019* Provide global first-tier technology support for two proprietary software programs* Efficiently prioritize, analyze, resolve and escalate system issues, networking with development and engineering teams as needed* Participate in systems application design and testing* Train new Operation Liaisons on IT system support policy and procedures* Serve as Team Lead on specialized international and domestic client projects* Coordinate code releases and testing* Develop graphical representations of daily system issues and outages, causation, impact, and resolution for development teamGlobal Advisors & U.S. Custody DivisionSenior Fund Accountant 5/2000-2/2004* Processed accurate and timely purchases, sales, and corporate actions* Executed month-end reports, monthly billing statements, and rectified discrepancies* Researched corporate action and income issues, preventing potential client losses* Authorized trades and verified daily cash reconciliations* Reconciled transactions and feesDepository Trust CompanySettlement Unit Processor 8/1996-5/2000* Coordinated trading of securities for international and domestic clients* Analyzed incoming and outgoing Broker and sub custodian instructions for accuracy* Resolved discrepancies between daily trading instructions and completed entries* Developed techniques to vastly improve employee efficiency with end-of-day balancing
Oct 2007 - Apr 2019
Officer
Aug 1996 - Apr 2019
Senior Fund Accountant
⦁ Processed accurate and timely purchases, sales, and corporate actions without missingdeadlines.⦁ Executed month-end reports, monthly billing statements, and rectified discrepancies.⦁ Researched corporate action and income issues to prevent inadvertent losses.⦁ Authorized trades and verified daily cash reconciliations to meet contractual obligations.⦁ Reconciled transactions and fees.
May 2000 - Feb 2004
Settlement Unit Processor
⦁ Coordinated trading of securities for international and domestic clients.⦁ Analyzed incoming and outgoing Broker and sub custodian instructions for accuracy.⦁ Resolved discrepancies between daily trading instructions and completed entries.⦁ Developed technique to improve employee efficiency with end-of-day balancing from a twopersonto one-person processor.
Aug 1996 - May 2000
1 education record
Doug Rupp education
-
Umass Boston
FAQ
Frequently asked questions about Doug Rupp
Quick answers generated from the profile data available on this page.
What company does Doug Rupp work for?
Doug Rupp works for EBSCO Information Services.
What is Doug Rupp's role at EBSCO Information Services?
Doug Rupp is listed as Tier 1 System Support at Exploring New Business Opportunities at EBSCO Information Services.
What is Doug Rupp's email address?
AeroLeads has found 1 work email signal at @ebsco.com for Doug Rupp at EBSCO Information Services.
Where is Doug Rupp based?
Doug Rupp is based in Newbury, Massachusetts, United States while working with EBSCO Information Services.
What companies has Doug Rupp worked for?
Doug Rupp has worked for Ebsco Information Services, Exploring New Business Opportunities, and State Street.
How can I contact Doug Rupp?
You can use AeroLeads to view verified contact signals for Doug Rupp at EBSCO Information Services, including work email, phone, and LinkedIn data when available.
What schools did Doug Rupp attend?
Doug Rupp holds Bs, Business Management, Marketing, Psychology from Umass Boston.
What skills is Doug Rupp known for?
Doug Rupp is listed with skills including Cpr Certified.
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