- Spearheaded the development and execution of the technology and information security strategies, aligning them with the company's vision and goals.- Oversaw the research, evaluation, and implementation of cutting-edge technologies, ensuring the company remained at the forefront of the AV and UC industry.- Led cross-functional teams in the design and development of innovative AV solutions, optimizing performance, scalability, and user experience.- Managed full software development lifecycles, from ideation to deployment, utilizing agile methodologies to drive efficiency and deliver high-quality software products and services.- Implemented robust cybersecurity measures and protocols to protect sensitive data, ensuring compliance with industry regulations and best practices.- Fostered a culture of innovation and collaboration, promoting knowledge sharing and professional growth amongst team members.- Developed and maintained strategic partnerships with key industry stakeholders, fostering collaboration and staying updated on emerging trends and technologies.- Oversaw the IT infrastructure and operations teams, ensuring seamless connectivity, high availability, and data integrity.- Managed the IT budget, optimizing resource allocation and identifying cost-saving opportunities without compromising quality or security.- Provided executive leadership and strategic guidance to the sales teams, fostering a high- performance culture and driving organizational success.

- Guided enterprise GTM strategy with Account Executives, enhancing client engagement.- Showcased innovative technologies to Fortune 500 clients, driving $35M revenue in Q1-Q3 2022.- Trained staff on IT/UC strategies, fostering team expertise and innovation.- Conducted product research and QA, presenting findings to engineering and innovation teams.

- Created detailed project documents and drawings for active jobs, enhancing team efficiency and accuracy.- Led network engineering and Microsoft Teams Rooms expertise across South Central region offices.- Developed Microsoft Experience Center in Indianapolis, improving client engagement.- Educated sales teams and clients on Microsoft Teams systems, boosting user proficiency.- Demonstrated MTR systems to clients, increasing product understanding and satisfaction.

- Delivered tier 3 network support, resolving complex issues for enhanced client satisfaction.- Managed VoIP provisioning and connectivity, ensuring seamless communication for users.- Configured DHCP servers, optimizing IP-based equipment for reliable network performance.- Led enterprise network projects, implementing security upgrades and efficient IP schemes.- Created and managed VLANs, improving network infrastructure at our client locations.

- Led network build from scratch, enhancing system reliability and efficiency.- Managed remote support and project tasks, boosting client satisfaction.- Designed workflows in M365, streamlining operations and increasing output.- Deployed and managed devices via Azure AD, ensuring seamless integration.- Educated clients on tech use, improving their operational effectiveness.

- Installed and configured AV systems across Central Florida, enhancing client satisfaction.- Delivered comprehensive training on systems, boosting user competence and efficiency.- Conducted service calls to maintain and upgrade systems, ensuring optimal performance.- Collaborated with teams to integrate network solutions, achieving seamless connectivity.- Provided ongoing support, resulting in improved system reliability and client trust.

• Mixed sound for 1500+ people during weekend services and special events• Programmed full light shows for services and events• Provided troubleshooting support for staff computers and networked devices• Designed and integrated new audio/visual systems to upgrade old gear

• Supported and maintained production equipment at 8 campuses, collaborating with 2 tech directors and contracted professionals.• Designed and built sets across all campuses, providing volunteer training in sound, lighting, and live broadcast.• Achieved seamless production operations and enhanced volunteer skills, contributing to successful events at The Chapel.

- Provide setup and tear down assistance for corporate events- Organize warehouse and take inventory

- Track many different department performances ranging from jazz concerts to voice recitals- Mix and cut the performances in Pro Tools and bounce them down to cd tracks for distribution

- Support various events at Taylor University by running live sound on an Avid Venue SC48 or a Behringer x32- Assist with video projection, lights, stage setup, and patching

- Ran FOH for a live show every Thursday night on an Avid Venue SC48 Console- Traveled with various artists on a 10 day tour to different venues in the southeastern United States

- Assisted Mike Bienen (the owner) with pickup games for the kids on Saturday mornings- Worked with kids in Middle School and High School on stick skills, lacrosse IQ, and other lacrosse fundamentals

- Worked in the studio recording Moody radio spots and songs for various worship artists- Mixed and bounced the radio spots and songs on a Pro Tools 11 system