Doug Stephens Email & Phone Number

Greater Toronto Area

Quality Assurance and Test Planning and Management Services

Toronto, Canada Area

Test Manager / Lead for a major Infrastructure ETL project using Informatica and third-party products.Plan activities, manage schedule and work assignments, management and executive reporting

Toronto, Canada Area

Project Test Lead (equivalent to Test Manager) for major project within BMO. Develop strategy and plans for various test phases as well as overall test management for the project.

London, Canada Area

Program-level test management for branch network compliance initiative. Manage budgets, schedule and issues across multiple teams.

Toronto, Canada Area

Conduct in-depth assessments of a client's QA and testing capabilities, evaluating against best practices and industry standards. Determine optimum future state and provide road map for change. Clients include: major Canadian bank, energy re-marketer, international packaged goods producer.Most recent project: Design, implement and mentor QA and testing process improvements for major multinational corporation. Evaluate vendor software for rollout across all teams and platforms.

Markham, Ontario

Manage End-to-End (E2E) testing activities for migration of consumer and corporate credit card holders from numerous national A/R’s to single worldwide A/R platform. Manage test activities and resources across 5 continents, numerous time zones. Develop and manage Test Strategy and Plans. Lead UAT team, manage defect resolution and reporting. Define required testing, coordinating requirements from multiple corporate areasImplement new Quality Assurance methodology, metrics and measures as mandated by Federal Reserve Board, to move to metrics-based predictive QAAdminister process assets (test management methodology, templates, best practices and standards)Mentor for onshore and offshore test resources

Define and implement QA operation within start-up telecommunications / wireless company. Define Master Test Plan; supervise contract test team.

Scarborough, Ontario

Manage a team of Quality Assurance and Configuration Management specialists supporting numerous teamsManage relationship between development teams and Operations group, including negotiation and implementation of Service Level AgreementsMember of Standards Advisory Board

QA best practices, vendor management, contract / license negotiation. Frequent presenter at Quality conferences (Canada and U.S.). Methodology development and research; software tool analysis.

Testing / QA for new trading application

Manage testing teams for client-facing banking and sales applications. User Acceptance Testing of financial product sales applications. Develop and implement ‘black box’ testing systems and revised Testing Methdology for use by non-IT staff.

Brokerage accounting, customer account management and executive decision support activities. Introduce CMA (Cash Management Account) to Canada.

Design, build and maintain stock transfer applications.