Doug Suddath Email & Phone Number

Knoxville, Tennessee Area

• Ensure that the organization’s Quality Management System conforms to customer, internal, ISO 9001/IATF, and regulatory/legal requirements.• Manage Quality Department System and Staff. • Document Control, Auditing, Metrology, Customer/Supplier Development, PFMEA, PPAP, First Article Inspection Program, Root Cause Analysis, (SPC) Statistical Process Control Coordinator – Responsible for development and maintenance of 16k+ standards. • Lean Manufacturing/Engineering: PDCA, Design of Experiment, 6S, DMAC, (VSM) Value Stream Mapping, (CI) Continuous Improvement, Poka-yoke, Bottle Neck Analysis, Gemba, Muda (Waste), SMART goals, (KPI) Key Process Indicator, (FTR) First Time Right, (OEE) Overall Equipment Effectiveness.• Customer /Supplier Development – Relations, Customer Service, (NCM) Non-Conforming Material, (CAR) Corrective Action Requests, on and off-site audits, customer portals, Maintaining customer satisfaction.• Management of 29 employees Quality/Production Planning.• New Part Introduction (NPI) Product/Process Development, Stage Gate Process, APQP• Developed and lead facility to ISO 9001: 2015 QMS certification.• Risk Management, Budgeting, Annual Operating Plan, Strategic Planning, New Hire Interviews, EPA and FDA guidelines. •Management of Heat Treat Department. Scheduled equipment and production to maintain delivery performance. Developed department employees to ensure they reach their potential and goals. This ensured a safe work area, increased efficiency, and improved employee moral.

Rockwood, Tennessee

• Manage Quality Department staff and all aspects of facility Quality System. (5 Employees)• Manage Heat Treat Department (25 Employees)• Implement new quality assurance and customer service standards.• Monitor staff organization and suggested improvements to daily functionality.• Assured consistent quality of production by implementing and enforcing automated practice systems.• Planned, scheduled and delegated production floor daily to meet customer order demands.• Coordinated procedures for facility and equipment maintenance or modification, including the replacement of machines.• Liaised between customers and manufacturing to design new product.• Supervise and motivated staff.• Monitor product standards and quality-control programs.• Manage team performance by training, mentoring, disciplining and motivating employees.• Safety Committee, (NPI) New Part Introduction, Continuous Improvement• Developed and lead facility to ISO 9001:2015, Caterpillar Inc. and TS16949 Automotive QMS certification.

Rockwood, Tennessee

• Lean Manufacturing/Engineering: PDCA, Design of Experiment, (CI) Continuous Improvement, Poka-yoke, Muda (Waste), SMART goals, (KPI) Key Process Indicator, (OEE) Overall Equipment Effectiveness.• Product and Process Development• Data Analysis• Time Study’s• Approve all new releases, engineering and process changes.• Manage the control of 20 manufacturing processes.• Installed and maintaining plant information system.• Engineering print, specifications, and standards development, control, approval.•Heat Treating Consultant/Support

Rockwood Tn

• Managed team-oriented system• Assure consistent quality of production by implementing and enforcing automated practice systems.• Record, analyze and distribute statistical information.• Implement new quality assurance and customer service standards.• Collect production samples regularly and performed detailed quality inspections.• Plan, schedule and delegate daily work for 6 associates.• Maintain quality assurance and customer satisfaction objectives.• Manage team performance by training, mentoring, disciplining and motivating employees. Required to maintain company (KPI) Key Process Indicators - Scrap percentage, rework costs and Customer Requirements – (PPM) Part Per Million, cpk, ppk.• Calibrate machines to keep them running at peak performance.• Capability Studies – (MSA) Measurement Systems Analysis• Metrology system management. Calibration and repair.•Heat Treating Consultant/Support

Rockwood

• Lead facility to QS 9000 automotive certification. •Certified Lead Auditor• Manage Quality System and trained 12 new Internal Auditors.• Fully implement (SPC) Statistical Process Control System plant-wide.• Change Management• 6 Sigma Green Belt• Temporary Employee Management – Performed interviews, hiring and development of all temporary employees with the goal to advance to full time. Managed up to 70 employees at a given time.• Fully trained in all aspects of Advance Product Quality Planning.• Received Quality Advisor Certification from Caterpillar•Heat Treating Consultant/Support

Rockwood Tennessee

Responsible for maintaining high productivity and quality for product in the heat treat area.

Certificate, Leadership

Certificate, Lean Manufacturing

Education record