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Team health and emotional well-being significantly impact organizational performance and revenue. As a wellbeing-oriented chief people officer and operations executive, I develop and execute programs that transform culture and drive growth, blending deep business acumen with empathetic leadership to achieve outstanding corporate changes and delivering training in-person, online, and through prolific public speaking engagements to employees at all levels. By tracking key metrics and program outcomes, I directly tie employee engagement and satisfaction to elevated business results. Below is a selection of some top accomplishments from my career at Quility that highlight the value of my work and experience: • Developing The Ripple Model 3 pillars strategy to drive employee well-being, philanthropy, and women’s empowerment. Organizing multiple, nationwide donation events each year with thousands of participants and achieving the bronze American Business Award for philanthropy in 2022.• Building healthy, high-performing teams by creating an operating model with quarterly goal setting and annual planning, leading executive coaching and support services, and designing a team performance improvement model.• Creating a 3-month Money, Muscle, Mind in-person and online program delivered annually to provide financial, physical, emotional, and mental well-being training.• Growing revenue 270% over 6 years and increasing the number of revenue-driving agency managers from 80 to 300, earning Quility a place on the Inc. 5000 Fastest Growing Insurance Companies list 6 consecutive years.I am excited to expand my professional network and see what the future may hold. If you would like to connect, please contact me at dhzeh1@gmail.com.AREAS OF EXPERTISE Leadership Development Employee EngagementBusiness Development Organizational CulturePerformance Metrics Project Management Operational StrategyWellness CoachingRevenue GrowthTeam Building
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Chief Operating OfficerOptix EyecareAsheville, Nc, Us
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Senior Strategic Account ExecutiveYumuuv 2024 - PresentAsheville, North Carolina, United StatesBuild, manage, and grow relationships with senior-level stakeholders at mid-market and enterprise companies.Identify and secure new business opportunities within key accounts, expanding product usage and adoption.Conduct detailed client needs analysis to tailor wellness software solutions to their unique challenges.Lead and manage the entire sales cycle, from initial outreach and discovery to contract negotiation and closing.Collaborate with internal teams (Customer Success, Product, Marketing) to deliver exceptional client experiences.Develop and execute strategic account plans, ensuring long-term retention and satisfaction of key clients.Provide expert consultation and guidance to clients on wellness program trends, best practices, and ROI metrics.Track and report on sales pipeline, forecast revenue growth, and identify upsell opportunities.Stay updated on corporate wellness industry trends and competitive landscape to inform sales strategy. -
Happy Body AffiliateHappy Body - Fitness And Wellness 2023 - PresentAsheville, North Carolina, United StatesProviding coaching, business development, and wellbeing workshops specializing in topics including mindfulness, emotional intelligence, presence, and positive psychology for individuals, groups and businesses. Providing consultation for businesses looking to solidify their foundation for sustainable growth with expertise in operational efficiency, marketing, technology, revenue generation, and people operations. -
Chief People Officer (2022–2023) | Chief Operating Officer (2020–2023)Quility Insurance Sep 2020 - Jul 2023Built infrastructure and operational processes at start-up insurance tech company to drive strategic vision and establish award-winning culture. Oversaw lead generation, recruiting and onboarding, human resources, and customer support. Supervised 70 employees and drove business development by leading post-merger people and culture integrations. Acquired CPO responsibilities while continuing COO functions, focusing on staff well-being and significantly impacting company revenue by implementing culture and leadership development programs. Led individual and team coaching for FTEs and ICs including in-person and online training on mindfulness, stress management, and emotional intelligence. • Achieved outstanding employee retention and engagement in fast-paced, high-growth environment by implementing positive psychology tools, including team health assessments, performance tracking and intervention, and improvement metrics.• Leveraged Quility People Insights analytics platform that tracked and measured manager effectiveness, employee engagement, and resilience to monitor and improve staff and team health metrics.• Built project management office (PMO) and team from scratch as COO, leading complete design and growing PMO into well-functioning, highly valuable organizational system with dedicated Scrum masters and 7 project managers. -
Chief Operating OfficerSymmetry Financial Group Jul 2016 - Sep 2020 -
Director Of Psychosocial Rehabilitation (2008–2016) | Behavioral Health Clinician (2006–2008)Western North Carolina Community Health Services (Wncchs) Jul 2006 - Nov 2016Asheville, North Carolina, United StatesDirector of Psychosocial Rehabilitation (2008–2016) | Behavioral Health Clinician (2006–2008) Delivered diagnosis and treatment planning, individual counseling, and group therapy for patients with mental health needs at organization providing diverse healthcare services to residents across Buncombe County, North Carolina. Created and managed training and support programs for physicians, nurses, and support staff. Hired and led department of counselors and case managers. Oversaw large-scale housing program for people experiencing homelessness and mental illness. • Grew clinic from 50 to 200 staff over 2 years and acquired all primary and community healthcare services county-wide.• Offered Lunch and Learn meetings for all staff and clinicians, counseling on compassion fatigue, mindfulness, empathy, and emotional intelligence, and eventually was asked to deliver organization-wide training program. -
Triage SupervisorNew Vistas Behavioral Health Jul 2005 - Jul 2006Asheville, North Carolina, United StatesSupervised staff of counselors and case managers providing triage evaluations for adult clients in crisis. Responsible for hiring, training, compliance, and performance evaluations of staff. -
Triage CounselorNew Vistas Behavioral Health Jul 2004 - Jul 2005Asheville, North Carolina, United StatesProvided crisis assessment, planning, stabilization, and referral to inpatient treatment when needed.
Doug Zeh Skills
Doug Zeh Education Details
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Community Counseling, Cacrep Accredited -
Psychology
Frequently Asked Questions about Doug Zeh
What company does Doug Zeh work for?
Doug Zeh works for Optix Eyecare
What is Doug Zeh's role at the current company?
Doug Zeh's current role is Chief Operating Officer.
What is Doug Zeh's email address?
Doug Zeh's email address is dz****@****chs.org
What is Doug Zeh's direct phone number?
Doug Zeh's direct phone number is +182858*****
What schools did Doug Zeh attend?
Doug Zeh attended Western Carolina University, Colorado State University.
What skills is Doug Zeh known for?
Doug Zeh has skills like Mental Health, Public Speaking.
Who are Doug Zeh's colleagues?
Doug Zeh's colleagues are Kim Crouch, Mercedes Sandoval, Kristen Girardi, Zoe Ader, Kristen Girardi.
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