Douglas Batts, Sr., Mba Email & Phone Number

Plano, Tx, Us

Founded in 1994 by Roger J. Murphy, Murphy Business & Financial Corporation,has become one of the nation’s largest and most successful business brokerage firms, with offices conveniently located throughout the United States. Members of the Murphy team have been carefully recruited and selected for their high level of achievement as former CEOs, CFOs, CPAs, business owners and senior level executives in a wide range of industries and professions. By using a network of Regional Support Centers staffed by very experienced professional business brokers, we are able to provide our clients expertise in exit strategies, business valuations, purchase and sale of businesses, franchises, mergers, and acquisitions, commercial real estate transactions and other business consulting services.

Plano, Texas

Chief Operating Officer- I manage finance, operations, and provide governance.We offer some of the best Autism early intervention in the country, as well as unique individualized curriculum featuring Speech Therapy, Occupational Therapy, Music instruction based on Speech Therapy principles, and Art instruction based on Occupational Therapy principles to name a few of the approaches we use to individualize our curriculum.

Dallas, Texas

Our mission is To help children and adults with developmental disabilities achieve their maximum potential and lead fulfilling lives within our community. As board members, we provide agency oversight and direction on business strategy and operations.

Dallas/Fort Worth Area

Responsible for leading a global program support office of 50 employees that are organized among three teams focused on providing exceptional process & infrastructure, process & quality, and metrics & reporting support the leadership team, software developers, and program managers within cellular systems software development.

Dallas/Fort Worth Area

Responsible for improving the customer satisfaction & quality experience among our top 50 most valuable customers through process improvements, new capabilities development, and process improvements, resulting in a seamless customer experience across the business units. Specifically responsible for identifying and implementing appropriate process, risk mitigation, and organizational structure necessary for resolving customer pain points. Also worked as a liaison between WW Field Sales and business units to manage expectations, mitigate risks, identify, and drive closure in resolving "white space" issues (having no clear owner) and driving resolution for complex issues spanning across multiple business units and impacting critical customers.

Dallas, Texas, United States

Dallas/Fort Worth Area

Director of World Wide Technical Support: Responsible for managing a WW Technical Support Organization of approximately 150 people across locations in the Americas, Europe, Asia (Taiwan, Shanghai, India), and Japan. Specific responsibilities include developing and implementing strategies and processes designed to improve the quality of our customers’ technical support experience. Global business start up and operations. Successfully developed methods to track effectiveness of implemented programs. Developed and implemented strategies, program management, and processes to improve our customer support offerings. Functional areas directed include semiconductor product applications engineering support, web-based knowledge base support, Centralized Account Sales Management (Telesales) and sales lead management functions. Global implementation of enterprise B2B applications; Knowledge base, CRM,and Call Center Solutions.

Dallas/Fort Worth Area

Regional Sales Manager: Responsible for managing a sales team and a $80 million technical Sales territory, focused on securing customer commitments on semiconductor products and solutions. Primary customers were Wireless & Telecom account base within the South Central US.

Dallas/Fort Worth Area

Technical Sales Representative: Responsible for providing the primary technical customer interface and securing customer commitments on semiconductor products. Also completed a ASIC Design Center Certification and taught ASIC and FPGA design workshops to customers.

Mba

Electronics

Education record

Education record