Doug Bock

Doug Bock Email and Phone Number

Product Management Coach @ UPS
Atlanta, GA, US
Doug Bock's Location
Greenville, South Carolina, United States, United States
Doug Bock's Contact Details
About Doug Bock

Track record of serial delivery from ideation to mass adoption of game changing capabilities elevating customer experience and adoption in large enterprise settingsA collaborative, empowering leader who adds value by:• Results-Focused Customer Advocate: Effectively manage backlogs across multiple business units and value streams, balancing time-to-market, human resources, budgets, and quality, driven by customer advocacy• Serial Disruptive Delivery: Leader of multiple successful large enterprise initiatives in automotive, mobile mass media, loyalty programs, business intelligence, mobile first and cloud first initiatives• Transformational Leadership: Workforce motivator and change agent with combination of relevant industry certifications and hands-on track record in driving adoption of good practices in Lean, agile, and DevSecOps leading to indelible transformations that persevere and propagate throughout corporate culture Areas of ExpertiseAI in Business and Software Development | Agile and Lean Coaching at Scale |Program Increment (PI) Planning via SAFe | “C” suite Lean Accounting Value Stream Mapping | Holistic Data Analysis & Reporting | Legacy to Cloud Migration| Jira Implementation Backlog Management | Data Visualization Ideation | MACH Architecture| Product Leadership

Doug Bock's Current Company Details
UPS

Ups

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Product Management Coach
Atlanta, GA, US
Doug Bock Work Experience Details
  • Ups
    Product Management Coach
    Ups
    Atlanta, Ga, Us
  • Thinqist
    Vp, Product Owner And Director Of Customer Engagement
    Thinqist Apr 2024 - Present
    Servant leader working directly with Thinqist's large enterprise clients and technology partners globally in building holistic data visualization solutions for better business decision support including effective resource allocation and budgeting towards continuous safe cloud deployment.
  • Tricentis
    Enterprise Customer Success Manager, Integrations Product Owner
    Tricentis Dec 2020 - Apr 2024
    Austin, Texas, Us
    Served as acting Integrations Product Owner for the development of cloud-based holistic quality reporting solution from data capture to integration with ALM (JIRA, Azure Rally, etc) to CICD pipeline and production environmentsAssisted large enterprises ($8+ million ARR) in managing digital transformation and cloud migration projects through effective shift-left development strategies and the establishment of a continuous improvement mindset.
  • Eastdil Secured
    Lean Agile Devops Coach | Product Owner, Multi-Product Legacy To Cloud Initiative
    Eastdil Secured Dec 2019 - Feb 2020
    New York, Ny, Us
    Led Wachovia divestiture product management and agile coaching initiatives during legacy to cloud migration (Azure), including the adoption of basic agile principles, leveraging standard scrum framework, and initiated movement toward scale via SAFe, starting with value stream orientation and leading initial PI planning kick-offTransformed failing project by establishing agile principles and Scrum framework including: dividing teams into average team size of 7, establishing daily standups with parking lots, facilitating backlog refinement, leading planning poker, establishing initial velocity, organizing sprint demos, coordinating retrospectives, and leading scrum of scrums
  • Advance America
    Lean Agile Coach, Product Owner, Scrum Master, Legacy To Cloud Aws Pos Migration
    Advance America Jul 2018 - Dec 2019
    Greenville, South Carolina, Us
    Lead Product owner, trained Product Owners and led Lean, Scaled Agile (SAFe) and DevOps Transformation of executive leadership, portfolios, and teams and individuals in support of a new multi-product multi-channel FinTech POS system serving 2000+ stores and an expanding on-line customer base with a $15 million-dollar budget, a new credit decisioning platform, new business intelligence workflows, adoption of DevOps, and establishment of organization wide continuous process improvement and "shift left" mindset
  • Michelin
    Agile Coach / Global Business Intelligence Digital Transformation
    Michelin Mar 2018 - Aug 2018
    Clermont-Ferrand, Auvergne-Rhône-Alpes, Fr
    Trained Product Owners and led waterfall to agile transformation program to 5 newly combined business and technology squads delivering business intelligence and data analytics in an on-shore / offshore model and introduced Lean agile continuous process improvement mindset to five historically waterfall teamsConducted off-site multiteam Lean agile workshops building team buy-in for iterative development, managing work in progress, and adopting a continuous process improvement mindsetEstablished and trained new Bangalore India based ETL team on agile delivery model (onsite in India)
  • Delta Air Lines
    Mobile Business Analyst / Agile Coach
    Delta Air Lines Oct 2016 - May 2017
    Atlanta, Georgia, Us
    Coordinated shared platform Agile development efforts between Delta Mobile Product Owners, Virgin Atlantic Product Owners, with multiple in-house and third-party on-shore and off-shore development teams Authored user stories that defined new functionality now part of the FlyDelta and Virgin Atlantic apps now available on Android and iOs Coordinated submission of code to App Store and Android for deploymentIdentified and coordinated resolution of myriad upstream legacy dependencies and managed DevOps releases in support of blue/green and canary deployment across multiple teams
  • Cox Media Group
    Product Owner - Api'S Cms Cloud Migration Initiative
    Cox Media Group Jul 2015 - Apr 2016
    Atlanta, Georgia, Us
    Managed API backlog during 100% conversion to new content management system CMS for one of the worlds’ largest news site platforms, coordinating with multiple stakeholders in Advertising, PMO, DevOps, TV, Newspaper, Radio, National Content Desk, overseeing migration and integration for 90 media websites (AJC.com, WSBRadio.com, Austin Statesman, etc.) Mapped, prioritized and re-deployed API dependencies to new target CMS across 70 internal and third-party integrations in support of authentication, SSO, paywall, and user customization of email and push notifications for weather, traffic, school closing, breaking news alerts, and customer special interests
  • Bridge2 Solutions
    Product Manager / Product Owner / Senior Business Analyst
    Bridge2 Solutions Dec 2013 - Jul 2015
    Alpharetta, Georgia, Us
    Invisioned a loyalty to crypto conversion capability which ultimately resulted in companies' sale to Bakkt | ICE for $300 million dollars.Served in multiple roles on high profile projects for Citibank, FedEx, Chase, RBC, and B2S's SaaS platform providing bank loyalty program consumers access to products from Amazon, Best-Buy, Apple and many other vendors Managed the hugely successful launch of the Citi-Cash “Double Cash” loyalty program which created a new category of credit card with 8+ million new customers (est. $2 billion in cash rewards) Authored SLA agreement’s in preparation for contract negotiation, execution, delivery and sign-off Served newly formed development team as scrum master, agile trainer and coach, leading transformation from waterfall to agile leveraging the Scrum framework on their first agile projectLead newly formed agile team as product owner for delivery of new travel loyalty program features for a portfolio of Chase Bank products including Chase Sapphire and Chase Freedom
  • Turner Broadcasting
    Senior Business Analyst / Technical Product Owner / Agile Coach
    Turner Broadcasting Mar 2013 - Dec 2013
    Atlanta, Georgia, Us
    Technical product owner and Agile Coach on the successful complete re-write and responsive re-deploy of the world’s largest news site with up to 70M daily visitorsCreated extensive visual maps associating wireframes to custom content management interface, illuminating gaps and providing effective cross-team coordination from digital marketing, analytics, editorial, ad sales, CMS development and product development teamsHelped coordinate SAFe implementation and reported as a delegate to scrum of scrums, identifying cross-team dependencies and eliminating blockers Coordinated efforts of third party test automation team with multiple dev teams Trained under Agile Manifesto co-Author Jeff Sutherland while directly applying Scrum concepts to the deployment of Anthony Bourdain “Parts Unknown” as CNN.Com's mobile/responsive production pilotWorked as technical product owner and liaison to the business with a large contingent of business, social media, design, operations, ad sales, research, SEO, business development, legal, analytics, editorial, library science, CMS, QA and consumer focus groupsWrote over 500 user stories defining requirements for the responsive relaunch of CNN.COMWorked extensively with internal digital marketing agencies in translating designs into executable features and user stories, identified and escalated capability gaps, and coordinated remediation and resolution throughout the development cycle on multiple projects
  • Wide Open Consulting (Aquired My Armedia)
    Director Business Development, Product Manager
    Wide Open Consulting (Aquired My Armedia) Feb 2010 - Jan 2013
    Proposed, sold, and then delivered "very early" iPad/mobile first custom reporting system for large-scale offshore medical reimbursement service delivery monitoring using my "C" suite at a major financial institution (undisclosed).Merged / sold to Armedia
  • Armedia
    Director
    Armedia Feb 2010 - Jan 2013
    Vienna, Va, Us
    Agile Transformation Coach, Technical Product Owner and Lead Business Analyst on the first agile project at Michelin USA headquarters, Fortune Global 500 Manufacturing / ECM projectLead agile adoption in the first agile project at Michelin North America, converting traditional waterfall requirements into iteratively delivered requirements, established new continuous improvement mindset that enabled feature and user story level prioritization and negotiating of priorities across multiple business unitsScoped hardware and software requirements, created negotiated and refined SLA’s for project deliverySet up AWS sandbox for rapid early prototyping and gaining business user buy-in for document search, taxonomy, and document disposition policy enforcementAdvised business teams on good practice in developing solutions for e-discoveryGathered high-level business requirements for new enterprise content management system ECM from business leaders across 10 business units managing 4 million business documentsManaged team of business analysts from 10 business units in the decomposition of business requirements into prioritized epics and user stories, and coordinated efforts of off-shore development team leveraging Scrum in a virtual co-location environment
  • Consilium1
    Business Director
    Consilium1 Dec 2007 - Feb 2010
    Williamsville, Ny, Us
    Established Partnership with RedHat and built a relationship to Platnum Partner Platinum Partner level in 3 months.Created new business unit and defined new service offering for the migration of middleware from proprietary to JBoss (Redhat) open-source platforms in an agile delivery modelGrew team from "employee one" - 50 FTE’s and $9M consulting engagement “Project Canoe”, a Cable Industry Consortium for targeted advertising and set-top based purchasingITIL certified with extensive experience authoring ITIL artifacts with a concentration on SLA’s, RACI matrix, and conversion of BRD’s to an agile theme, epic, feature, user story format peri-agile transformation
  • Fortegrity
    Co-Founder
    Fortegrity Jan 2007 - Dec 2007
    Developed requirements and defined business model for Governance, Risk, and Compliance GRC Assessment Engine, for businesses seeking to adopt a proactive holistic approach to GRC
  • Postini ( Purchased By  Google )
    Major Accounts Representative
    Postini ( Purchased By Google ) Jan 2006 - Feb 2007
    Us
    Opened Southeast office for SaaS based communications, archiving and e-Discovery compliance ISV with services including anti-spam/antivirus, encryption, archiving, and web content filtering
  • Klocwork
    Regional Manager
    Klocwork Dec 2004 - Jan 2006
    Minneapolis, Mn, Us
    Opened Southeast office for Ottawa based Nortel Spin-off Defect and Security Vulnerability Management Solution focused on embedded C applications.
  • Jaczone
    Consultant
    Jaczone Jul 2004 - Jan 2005
    Se
    Established USA operations for Swedish OOAD SDLC consultancy founded by software luminary Ivar Jacobson, for the purposes of introducing Waypointer, a UML based software development automation tool to the US market. Jaczone was later folded up into Ivar's Stockholm based consulting practice
  • Ivis
    Vp Sales
    Ivis Nov 2003 - Jul 2004
    London, Ealing, Gb
    Rejoined hiring manager at former employer TogetherSoft / Borland to build sales organization, refine product and product messaging, and work with beta customers in refinement of Ivis J-Process application development collaboration framework
  • Websidestory, Inc.
    Independent Consultant
    Websidestory, Inc. Jun 2003 - Dec 2003
    Us
    Worked with previous boss and CEO at TogetherSoft (post Borland acquisition) to develop major accounts for Websidestory.
  • Borland
    Strategic Account Manager
    Borland May 2000 - Jul 2003
    Newbury, Berkshire, Gb
    New Logo Acquisition
  • Borland
    Dir. Major Accounts
    Borland May 2000 - Jul 2003
    Newbury, Berkshire, Gb
    Managed Key Accounts
  • Togethersoft / Borland
    Regional Manager
    Togethersoft / Borland May 2000 - Jul 2003
    Us
    Opened Atlanta Sales Office for RTP based, Full Life Cycle SDLC Software Development Solution Provider, grew from < $1 M sales to >$50 M in sales, sold to Borland for $218 Million DollarsLead ideation and creation of "Togethersoft for Eclispe" product, and sold largest deal in company history $850,00 just prior to Borland Purchae of ToetherSoft, thus increasing sale price.Lead business development team in 12 State Southeast Region: Promoted Integrated OOAD, UML basded Enterprise Application Design, Development, Test, Deploy product suite competing with IBM's ReqPro, ClearCase Rational Rose, Clear Quest, etc.
  • Beta Systems Asg
    Strategic Account Manager
    Beta Systems Asg Feb 1998 - Jun 2000
    Berlin, De
    Lead regional sales team in promotion of mainframe scheduling, tape management, security and process optimization tool suite

Doug Bock Education Details

  • The University Of Georgia
    The University Of Georgia
    Economics
  • Universidade Federal De Pernambuco
    Universidade Federal De Pernambuco

Frequently Asked Questions about Doug Bock

What company does Doug Bock work for?

Doug Bock works for Ups

What is Doug Bock's role at the current company?

Doug Bock's current role is Product Management Coach.

What is Doug Bock's email address?

Doug Bock's email address is do****@****ail.com

What is Doug Bock's direct phone number?

Doug Bock's direct phone number is +167894*****

What schools did Doug Bock attend?

Doug Bock attended The University Of Georgia, Universidade Federal De Pernambuco.

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